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How the new Export function actually works

  1. alexandriablog

    Karen A. from support was kind enough to restore my posting privileges here, so I would like to use the opportunity to try to find out how the new Export function actually works.

    I use the Export function to back up my blog.

    Because my blog is now so large, as I expected the new single selection "All content", which claims to export all of the following

    "All content This will contain all of your posts, pages, comments, custom fields, terms, navigation menus and custom posts."

    crashes when used on a blog as large as mine.

    Karen was kind enough to, without my asking, create a one-time "All content" export file for me. This one-time effort on her part, obviously, will not solve ongoing backup needs.

    The Export function also has three lesser options, Posts, Pages, and Feedback, each of which can be broken into successive time periods in order to capture all the respective Post, Page, or Feedback content of a blog as large as mine.

    My problem currently is two-fold. The nature of Karen A's response to my inquiry indicates to me that WordPress has no current plans to offer drop down boxes under the "All content" selection to enable it to be used on large blogs.

    This problem might be circumvented if it were actually the case that Posts + Pages + Feedback in fact equaled the total content suggested in the

    "All content This will contain all of your posts, pages, comments, custom fields, terms, navigation menus and custom posts."

    Assuming "All content" will not any time soon be breakable into successive time periods as it had been in the previous configuration, does the total blog data exported under Posts + Pages + Feedback equal the total blog data exported under

    "All content This will contain all of your posts, pages, comments, custom fields, terms, navigation menus and custom posts." ?

    If it does not, and there is nothing on the new Export page to indicate that it does, and if "All content" cannot be used at will by the owner of large blogs, what workaround can still be applied to the Posts + Pages + Feedback options the large blog owner can utilize to bring it up to the complete data exported/backed up under

    "All content This will contain all of your posts, pages, comments, custom fields, terms, navigation menus and custom posts." ?

    This situation will affect all owners of large blogs like mine.

    The blog I need help with is

  2. I just tried to export my nearly four year old blog, then import it, but got the message

    Your upload file contained more attachments than we are equipped to process. Please contact support.

    As for whether "Posts, Pages, and Feedback" equals "All content" I don't know…

    Perhaps someone else does know?

  3. alexandriablog

    Thank you for your reply on the other post, Tess. I was afraid this post would be regarded as a statement rather than as an inquiry.

    I had one of my Authors test the "All content" function on her smaller blog, and she had no problem. Taken together with the response from Support, this is obviously a size problem.

    To my mind the simplest solution would be to offer the same drop down incremental selections under "All content" that had been available previously, but I have no indication this is contemplated. Karen A's immediate response was simply to create a Gnu-zipped export file for me, indicating they intend to deal with this on a case by case basis under the assumption that only immediate export is desired.

    However, simply knowing that the sum of the new incremental functions contained all of my blog content would be enough to allow me to continue using the function as I had been previously. I feel confident someone in knows the answer to this, the only problem is locating who.

  4. Given the lack of response from other volunteers, I'd suggest asking staff directly via the contact form they give us.

    I haven't had time to test out the incremental "Posts, Pages, and Feedback" options, so I don't even know if they allow for you to have them transfer your pictures.

    If you do reach staff and receive an answer, it would be nice to see you post about it here in the forums… I'm just too busy right now to experiment with it myself and because I don't need to transfer my blog, well, it's low on my "to-do" list.

    even so, there is a chance some one reading these forums already knows…

  5. Simultaneously with posting here, I replied to Karen A hoping to clarify that what I was trying to accomplish was to be able to use the software as it has been made available to us to export/backup all the content in my blog myself, when I chose, as it seems to be intended for.

    If Staff does not know the answer and if the volunteers here don't know the answer, I do have some accomplished IT professionals as Authors on my blog itself. I may pose this as a general bleg to all of those people there, and perhaps one of those out there may know what those here may not.

  6. I'll be interested in the answer, please update this thread with your findings.

  7. This is my guess: the 'all content' option can't be broken down into blocks according to date because some of the data (namely 'custom fields, terms, navigation menus and custom posts') is not time-specific.

    However: we don't have custom fields on, we can't define custom post types, and so the only one of these which is relevant to us is custom menus, if you happen to have a theme which supports them. Maybe they're including categories and tags under 'terms', but it's not very clear at all. So I am as baffled as everyone else. I'll try doing some exports from my test blog later and see what's included.

  8. (Thanks, Tess)

    Happiness Engineer Andrew reports:

    > I use the Export function to back up my blog.
    > My blog is too large to use the All content function.
    > Does the sum of the data in the Posts + Pages + Feedback Export options
    > equal the total data in the All content Export function?
    > If not, how can a large blog owner like me successfully back up all of my blog data myself?

    Yes, if you use the options to break your export into chunks it'll total up to the full content on your site.

    Andrew | Happiness Engineer |

  9. (you are welcome)

    Thanks for posting the message from staff. It's good to know that the export function continues to function.

  10. I need a .zip of my entire site with all of the images and the theme, formatted exactly as it appears online. Can the engineers provide me with a copy of it? It's urgently needed for school, as it is a requirement for my graduation. D:

  11. Uh, it's

  12. joeybuddy96
    You are asking for the engineers to do some free work for you - and on a volunteers support forum. You can use HTTrack to get what you want yourself.

  13. So how do I get the attention of a non-volunteer engineer?

    I tried using HTTrack, but it resulted in a bunch of broken images, and a ton of errors. It works inconsistently, sometimes the slideshows on pages will work, sometimes they won't. The images in the gallery do not link properly to the full size images. I used Firefox to save each page individually, but of course they don't link to each other, and they don't have the full size images, so I had to download all 140+ images manually by opening them from the gallery and then saving the images or pages that host only the full size images.

    I'm also looking into using XAMPP to start up a blog and then import the files to that site, and then zip up that site. The Apache service keeps stopping in the control window though.

  14. @joeybuddy96
    What you ask for cannot be provided.

  15. @@joeybuddy96
    Continuing. We Volunteers do not provide support for those who a have local installs on this forum. Support for local installs is provided at only. We Volunteers cannot assist with your export and import issues. You will have to contact Staff. Here’s the link After you use the searchbox, under the search results, at the bottom of the page there will be a section that says “Have you found the answer to your question?” You can choose either “Yes I found the answer to my question.” or “No I didn’t find the answer to my question and I would like to contact support for help.” The no option will reveal the contact form.

  16. @joeybuddy96
    Asking the same question more than once is not going to get you a different answer,
    WordPress does not have a zip download option.
    though tandava108 did give you an alternative which apparently did not work well.

    So how do I get the attention of a non-volunteer engineer?

    You could try to contact Support directly:

    Which blogging formats are your classmates using? Perhaps you could export then import to one of them?

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