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How to change name servers at host I want to leave?

  1. I am trying to leave for WordPress. will not answer any request for info. I need to change the name servers there to WordPress so my blog will be sent here and I can find no way to do that. I have a paid domain and paid the$13 here. What do I do?

  2. Sorry to hear you are having trouble. Sadly, we cannot help with changing nameservers for a domain not registered here. Are you sure that is your domain registrar? What is your domain?

  3. Yes is where I registered my domain. There is no support there of ANY kind. There is no way to even ask a question. The site has gone down 5 times in the past two months for as long as 5 days at a time. I want to move it before it goes down again. Trying to do that has been so frustrating. It might help if can I find the IP address of wordpress.

  4. I'll tag this thread for a Staff follow-up. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

  5. NOTE: We need you to answer the question:
    What is your domain?
    What is the URL starting with http:// ?

  6. Sorry to hear you are having so much trouble with and your domain.

    It might help if can I find the IP address of wordpress.

    The best way to map a domain to a blog is to set your domain's nameservers to the following values:


    However, if your registrar requires that you create A records, please note that our IPs change over time. Because of this, your domain might stop working at some point in the future. If that happens, please get in touch with us to find out the most current IPs and then update your A records accordingly.

    If you still want to go ahead and map your domain using A records, please be sure to create at least two, pointing to two different IPs from the list below:

  7. Thank you for responding. There is no way I can change the name servers at I've searched and searched. ill go search again so I can tell you exactly what it says. Can I take a picture of the page they have and send it to you? also, a question above asked for the URL. It is just

    It seems that many people have problems with them. Even on their own blog the newest date is 2012. I don't think it is being managed any more. The live people have left the room. Whois says it is based in Portugal and there is no way to contact them for help in any way.

  8. @sonniq: I checked and, according to them, the only way for you to continue to use your domain name with a different blog provider (like WordPress) is for you to transfer your domain to another domain registrar. If you want to go ahead and do that, you can start the domain transfer process by getting an authentication code from them:

    Once you have the authentication code, you can use it to transfer it to any domain registrar you like. I'd recommend one where you'd be able to change the nameservers easily so you'll be able to map your domain to WordPress faster. Some popular options are namecheap and hover. I like both, but one neat thing about hover is that it has a "domain valet service" or, in other words, their staff can help you with the transfer of your domain. Domains are $15/year with them (which includes whois privacy), but when you transfer your domain, you only have to pay them $10 the first time, with renewals being $15/year. While the advantage of using namecheap is that they have slightly cheaper domains: $9.87/year when you transfer the first time, then $11.98/year when renewing, or $14.86/year if you want whois privacy when renewing... and, although they don't have the valet service, their customer support staff is nice.

    If you decide to go with hover and want to pay a bit less, let me know before you do the transfer and I can get you a code that will lower the transfer price to $2 less so it'd be $8 instead of $10.

  9. I am sorry to hear that you are having such trouble with I hope you are able to do as rebeca suggests and transfer to another registrar.

  10. I couldn't find my previous posts and I finally saw it today when I posted another forum question. I did, after multiple requests got an authorization code from That's a start. So to clarify, I go to one of your commendations and register my my blog with them. from there I can change the nameservers so it is mapped here? And then I'll be done with Blog forever? But namecheap and Hover don't host the blog? They are just the registrar? I would still need to have it mapped here?

  11. Any emails you send in reply come through blank. Just the title comes through. Could you just send a separate email to me at [email redacted]

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