How to connect to wordpress.com?

  • Author
    Posts
  • #989444

    tonygibran
    Member

    Hi,
    I recently changed server and firewall configuration (blocked all IPs except those of Cloudflare for security purposes). Since then, jetpack cannot connect to wordpress.com and I believe it is due to these server changes. Is there a list of IP adresses or hostnames I need to whitelist in order for the plugin to work again? Thanks
    Blog url: http://vigilantcitizen.com/

    The blog I need help with is vigilantcitizen.com.

    #989596

    timethief
    Member

    We Volunteers answering questions on these support forums for free hosted wordpress.com blogs, which we have no FTP acces to and cannot install plugins into cannot help you.

    Please try:
    http://jetpack.me/support/

    #989598

    tonygibran
    Member

    Sorry, please delete this topic. Thanks.

    #989600

    timethief
    Member

    No problem as it is WordPress.com support Staff who do respond to Jetpack support tickets. However, on the weekends in the past what they have done is route the JetPack support ticket link right back to this peer support forum.

    P.S. Only Moderators and Staff can close, edit or delete threads on this peer support forum.

    #989610

    tonygibran
    Member

    Well thats a weird way to proceed. I thought this would be private and there’s some info i’d rather not be public. So please mods and staff, delete this thread. thanks.

    #989718

    pcrumm
    Member

    Hey there,

    Please go ahead and contact Jetpack support directly for help with your problem.

    Best,
    P.

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