How to get initial confirmation message sent to a different email address?

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  • #1687077

    I entered an incorrect email address when setting up a new blog. Now it won’t let me correct the email address until I’ve responded to the confirmation message (which I can’t receive)! (I put virgin.media.com, but it should be virginmedia.com. Sorry & thanks for help…

    The blog I need help with is teresachecchia.wordpress.com.

    #1687177

    timethief
    Member

    I tagged this thread for Staff assistance. Please subscribe to it so you are notified when they respond.

    #1687217

    Many thanks. Perhaps simplest if I just start again with a new blog. Are you able to ditch this one with the faulty email address, so I can re-use the blog name with the correct email address?

    #1687253

    kardotim
    Member

    Sorry about that. It has been resolved now. Please let us know if you need any further assistance!

    #1687256

    Many thanks kardotim. The blog has now been confirmed, but I am still unable to change the faulty email address to the correct one, because the system requires confirmation from the original faulty email address. Can you fix this too please? (On the My Account page it says There is a pending change of your e-mail to blah blah). Can you just confirm this change please?

    Many thanks for your help.

    #1687258

    kardotim
    Member

    What’s the e-mail address you want to use on your account?

    Note that no one can see you e-mail address when posted here, only I can :)

    #1687261

    Oh – thank you – it is (email redacted).

    Thank you so much.

    #1687263

    kardotim
    Member

    Changed :)

    #1687297

    Karodotim, for some reason it is not sticking. It still says ‘There is a pending change of your e-mail to (email redacted)’. As I said, I can’t confirm this change if the message is sent to the original faulty address.
    I will make sure I’m logged out now, in case being logged in while you made the change was somehow making it revert to the old address.
    Many thanks for all this.

    #1687301

    kardotim
    Member

    How about now?

    #1687309

    Kardotim, I can’t thank you enough. It’s done. You made my day. Thank you so much.

    #1687317

    kardotim
    Member

    You’re very welcome :) Feel free to contact us if you have any other questions.

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