How to help subscriber

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  • #1157064

    I had a comment placed on one of my less used blogs. The subscriber wants to continue getting email notifications when blogs are posted and she added and using a new email address. How do I help her change the notifications to the newer email address. She is not deleting the old email address. I’ve search topics and don’t find an answer. I’m sure it’s easy but I don’t want to give her wrong information. Thanks.

    The blog I need help with is teapartyhobbits.wordpress.com.

    #1157158

    timethief
    Member

    You have two separate email address settings at WordPress.com.
    http://en.support.wordpress.com/email-address/

    Blog notifications for the admin (like comment moderation, Likes, new subscriptions, etc) are sent to the email address at Settings -> General in the Dashboard.

    Personal notifications (like comments on your post, subscription emails, and upgrade renewals) are sent to the email address at Users -> Personal Settings in the Dashboard.

    See > Issues Changing your E-mail Address > http://en.support.wordpress.com/email-address/#issues-changing-your-e-mail-address

    Change Your Username http://en.support.wordpress.com/change-your-username/

    #1157159

    timethief
    Member

    Oops! I didn’t mean to include that last sentence. Sorry.

    #1157161

    1tess
    Moderator Emeritus

    @tphobbitwoman

    Your subscriber will have to cancel her subscription to your blog from her old email address. Then she can subscribe to your blog with her new email address.

    You won’t be able to do that yourself.

    #1157163

    1tess
    Moderator Emeritus

    ~~~ good morning timethief!

    #1157385

    Thanks everyone for your help.

    #1157386

    timethief
    Member

    You’re welcome and best wishes with your blog.

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