How to purchase new domain without need to upgrade existing?

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  • #3080616

    I’m trying to buy a new $5 upgrade domain to my page to replace a different free domain assigned to me when I open my WordPress account. The new domain I want to attach to my site is available. When I click on the add a domain (the one i want to purchase and use) I get prompted to pay for both, the original free on that I want to replace and the new one I want to buy. Bill shows up as double. Any idea how I can buy a new domain without needing to buy the original free one?

    The blog I need help with is esther4oakbay.wordpress.com.

    #3080783

    https://en.support.wordpress.com/domains/register-domain/ says:

    Every site comes with a free address with .wordpress.com in the URL. You can hide the .wordpress.com part by registering a new domain if you have purchased a WordPress.com plan.

    When you say the bill shows up as double, do you mean the cost is doubled or that it just shows both domains? When you upgrade from a free plan to Personal, Premium etc you are given the option to create a custom domain. This exists alongside your free domain. If you ever decided not to renew your upgraded plan/custom domain then you could return to your free WordPress.com domain. To upgrade a free WordPress.com plan: https://wordpress.com/plans
    https://wordpress.com/pricing/

    #3080832

    kokkieh
    Staff

    Hi there,

    It looks like you’ve since had help with this via live chat, so I’m marking this thread as resolved, but let me know if you still need any help with this.

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