How to recover a mapped domain?

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    Posts
  • #1617203

    yisellecg
    Member

    Hi
    I created an account and tried to map it to my aequilibrium.com.mx domain before changing the old DNS values. While we were figuring out, the old hosting support team created a test account and also tried to map it to the same aequilibrium.com.mx domain.
    To have a fresh start we tried to delete both wordpress.com hosted blogs but now that we successfully changed the DNS values for the domain when I go to my account dashboard, Store -> My domains and try to map this domain I get the following error message:
    “The domain name you entered is already mapped to a WordPress.com blog”

    It seems one of the account still has the domain associated. Does anyone knows how can I discover which account is the one holding my domain?

    Thank you

    The blog I need help with is aequilibriumdotcom1.wordpress.com.

    #1617314

    yisellecg
    Member

    Just to clarify, it seems the domain is mapped to a deleted site, can this be cleared?

    #1617316

    auxclass
    Member

    Someone has already flagged this for the staff to help –

    #1617385

    gracejiyoung
    Member

    Hi there,

    I have deleted the domain mapping to the deleted site as requested.

    Please let me know if you have any questions!

    #1617424

    yisellecg
    Member

    Thank you very much for deleting it!

    #1617429

    gracejiyoung
    Member

    You’re very welcome!

    Cheers!

    #1617441

    Hi!

    I seem to have a similar problem, and would truly appreciate it if anyone could clarify. I think I have messed so many things, including setting up different emails, different wordpress blogs, all under this one account. I seem to have no idea what I am doing, but all I want to do is to map/forward (or anything you’d call it) my domain from Godaddy to a brand new blog, (as I want to create a portfolio and blog for my photography business).

    Please, let me know if this is possible. Enlighten me please :)
    Thanks in advance,
    Tawan

    #1617442

    auxclass
    Member

    @tawanconchonnet – don’t forward anything – you want domain mapping -see below – @ $ 13.- / year – you want to be logged into the Dashboard of the blog you want to map the domain to when you map the domain name to the blog

    http://en.support.wordpress.com/domains/map-existing-domain/

    #1617443

    gracejiyoung
    Member

    @tawanconchonnet-

    Hi there,

    I see that you purchased WordPress.com Premium and with that upgrade comes the Domain Mapping as well. I see that you added the Domain Mapping and then removed it. As @auxclass mentioned, please re-add the domain mapping and make sure the nameservers are updated to ours as stated in our support guide:

    http://en.support.wordpress.com/domains/map-existing-domain/

    Let me know if you have any questions!

    Thank you all :)

    #1617444

    @auxclass @gracejiyoung

    Wow, guys thank you so much.
    I realised that in order for me to customise and add my own theme, I need to be on the other platform wordpress.org…. I was wondering if what I am thinking is correct?

    You guys are awesome thank you all once again,
    Tawan

    #1617445

    gracejiyoung
    Member

    Hi Tawan,

    Yes you are correct. In order to add your own theme you will have to move to WordPress.org. To clear up any confusion, WordPress.com and WordPress.org are two different entities. At WordPress.com, we provide hosting, support, and tons of features for blogs. Users also have the option to purchase a variety of upgrades to customize the look and feel of their blog. WordPress.org is a software for self-hosted sites. With WordPress.org, users are provided access to all backend files and can upload custom themes and plugins.

    Check here to learn more about the difference between WordPress.com and WordPress.org:

    http://support.wordpress.com/com-vs-org/

    We do offer tools for helping to make your WordPress.org experience as awesome as WordPress.com. Jetpack supercharges your website with features like easy video embedding, stats, and Twitter and Facebook sharing tools. VaultPress provides realtime, continuous backup and scans your website for security and performance. More information on both can be found at these links:

    http://jetpack.me/?ref=happiness

    http://vaultpress.com/?ref=happiness

    If you want to make the move to WordPress.org, this guide will step you through the process of moving your site to a WordPress.org instance:

    http://en.support.wordpress.com/moving-a-blog/#moving-to-wordpress-org

    As we only support sites hosted here at WordPress.com, all issues with the new site – including the importing of the file – must be taken to the WordPress.org support community:

    http://wordpress.org/support/

    If you’d like assistance moving your WordPress.com site to WordPress.org, we have a service called Guided Transfer that does all the work for you. Check it out to see if itÂ’s right for you:

    http://en.support.wordpress.com/guided-transfer/

    Feel free to reach out if you have any questions!

    #1617446

    auxclass
    Member

    No upgrade here lets you add your own theme – but there are around 220 or so themes to choose from about 130 of them are free

    Since you have the Premium Upgrade that includes the CSS edit upgrade – that allows you to change the Look but not the function of a theme.

    If you don’t have CSS skills the staff and other will help you if you post to the CSS forum here. But you need to be fairly specific with what you want to change the looks of to help others help you

    #1617447

    tarantx
    Member

    Hi Grace,
    I’m having the same issue regarding domain mapping to a deleted site. The deleted site was tarantx.wordpress.com. Can you please help to clear this?

    Thank you so much!

    #1617448

    gracejiyoung
    Member

    @tarantx-

    Do you want me to just delete the domain mapping and provide you a refund? Or would you like it transferred to another site!

    Please reply to confirm.

    #1617449

    tarantx
    Member

    Hi Grace,
    I originally mapped a domain to tarantx.wordpress.com. However, I delete that site. I’m now trying to map that domain to ntxtara.wordpress.com but it says the domain is still mapped to the old delete site (tarantx.wordpress.com). So if deleting the domain mapping will allow me to map that old domain to my new blog (ntxtara.wordpress.com), that would be great.

    Thank you!!

    #1617450

    auxclass
    Member

    If the domain mapping has not expired @gracejiyoung should be able to transfer the domain mapping to your new site and save a few dollars and use the remaining time left on the domain mapping.

    #1617451

    supernovia
    Staff

    Hi! I was able to move the domain upgrade to your new site, so that’s done. You’ll need to point the domain name back to our nameservers before it will work properly, though, so in the meantime I’ve set ntxtara.wordpress.com to be the primary domain.

    #1617452

    Hello! I try to map my domain http://megansemmelman.com/ to https://megansemmelmanblog.wordpress.com but I get this error:
    The domain name you entered is already mapped to a WordPress.com blog.
    Can you help me, please?

    Thank you

    #1617453

    kardotim
    Member

    @megansemmelmanblog I see you were able to map the domain. Please let us know if you need any further assistance!

    #1617454

    ultramodern9
    Member

    Hi,

    The domain name you entered is already mapped to a WordPress.com blog…..HOW TO FIX THIS ISSUE AND WHY DID IT HAPPEN?

    i have a WEBSITE before, http://www.statisticsdoctor.com... Now that website is active, however, it has no content… it’s a blank website… it says, “another wordpress website……” etc….

    Now I want my previous account, i want my old website… I paid for it… if you can see my bill.. it will expire on Sep 2014… why It was lost..

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