How to remove the WordPress Favicon that shows in mobile view (Nov 22, 2019)

supportghs · Member · Nov 22, 2019 at 9:19 am
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Help! We used wordpress and we purchase a template call ‘Jobmonster’ in Nootheme, the issue last for about a week now. see attached link below; ‘please review’

How to add Favicon in Mobile Devices – Jobmonster

Nootheme and Me do all the possible things that we can do to remove this WP favicon, but it stays like a chewing gum in our page. I already disable all plugins, but I think it should be disable 1 by 1 and enable them to check what plugin is causing it. aside from disabling plugin, is there any possible option that you can do guys, please help.

The blog I need help with is: (visible only to logged in users)
staff-mckluskey · Staff · Nov 22, 2019 at 11:04 am
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Hi there!

It’s not possible to install third-party themes or plugin on a free site so I assume you’re talking about a different site than globalheadstartnet.wordpress.com and it is a site using the open-source WordPress software (from WordPress.org) but hosted with another company.

Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:

WordPress.com vs. WordPress.org

You can find help at the community forums: https://wordpress.org/support/forums/
http://wordpress.org/support/ is also a great resource for sites using the open source WordPress.org software.
supportghs · Member · Nov 25, 2019 at 10:37 am
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Hi Fresatomica, thank you for your prompt response, actually, I just want to know if I can post a topic on the link the you provided above, https://wordpress.org/support/forums/
Thank you for being responsive.
fstat · Staff · Nov 25, 2019 at 10:48 am
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Hi there,

Yes, you can. I suggest using this sub-forum:

https://wordpress.org/support/forum/how-to-and-troubleshooting/

Click on the Create Topic button at the topic after you have created an account there. Here’s a link to quickly create an account:

https://login.wordpress.org/register
supportghs · Member · Nov 29, 2019 at 2:44 am
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Hi, I created a topic in the link that you gave me,
https://wordpress.org/support/forum/how-to-and-troubleshooting/

but the support told me it was duplicated and they closed it.
see link below,
https://en.forums.wordpress.com/topic/how-remove-the-wordpress-favicon-in-my-website-nov-25-2019/#post-3398942
fstat · Staff · Nov 29, 2019 at 7:46 am
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If you have created a new topic in the WordPress.org forum, then wait for a reply. There’s nothing we can do here as we’re not associated with those forums.

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