How to request refund when Cancel & Refund button now showing

  • Author
    Posts
  • #1107244

    yoga2nurture
    Member

    How do I request a refund when I can not see the Cancel & Refund button showing on the store or my upgrades page anywhere?

    I need the following refunded.

    Custom Design – $30
    Video Press – $60
    No Ads – $30
    10GB – $10

    The blog I need help with is yoga2nurture.com.

    #1107472

    zandyring
    Staff

    Hi there,

    I’ve refunded these for you. They were all set to auto-renew. It doesn’t look like you have other upgrades currently active, but if you do choose to upgrade in the future, you can select to not auto-renew these options.

    It can take up to 7 days for these to reappear on your statement; it usually takes fewer days, but PayPal advises up to a week.

    Cheers!

    #1107512

    yoga2nurture
    Member

    Thank you very much for getting back to me.

    April

    #1107527

    zandyring
    Staff

    Happy to help!

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