How to restore deleted media?

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  • #1710063

    smjablon
    Member

    I have a blog through wordpress.com and a few weeks ago, I permanently deleted dozens of pictures from my media library, thinking to clear up space. I did not realize that doing so would remove the pictures from my blog posts. Is there any way to restore my pictures? This is my blog: http://sarahonshoelane.wordpress.com/.

    The blog I need help with is sarahonshoelane.wordpress.com.

    #1710139

    smjablon
    Member

    How do I get staff to respond to this?

    #1710143

    timethief
    Member

    There’s no point in tagging this for Staff. There are no backups of your images. If your deleted them then we cannot help you. You can to capture what’s left in Google’s indexed images cache and upload the images again.

    Read more here > http://onecoolsitebloggingtips.com/2013/09/20/omg-my-images-are-gone/

    #1710145

    timethief
    Member

    You can to capture = You can go here to capture

    #1710162

    smjablon
    Member

    Ok, thank you for your reply. Unfortunately, only a very small percentage of my pictures were cached, so I am going to have to upload them again. :( Luckily I have them on my computer.

    Can I perhaps make a suggestion? I am frustrated by what happened tonight, because I never dreamed that deleting pictures from my media library would also delete them from my posts. Maybe I am just naive, but after a quick search on Google it seems that other people have made this mistake, too. If WordPress were to include a warning message about this when deleting media, then this problem would be more easily avoided.

    Again, thanks for the reply.

    #1710178

    timethief
    Member

    Tagged for Staff to note.

    #1710179

    auxclass
    Member

    Test to the pop-up that the image will be permanently deleted from Posts, Pages, etc. should be easy to add – more trouble to find the Pop-up in the code than make the change –

    good point – the delete instructions also say permanently – but does not call out Posts and Pages etc. by name

    #1710194

    smjablon
    Member

    Is something like this not doable? This person was able to restore their photos from an old save. Please let me know.

    https://en.forums.wordpress.com/topic/how-do-i-restore-accidentally-deleted-images-from-my-media-library?replies=17

    #1710259

    Hi Sarah,

    It looks like you deleted a number of files around two weeks ago. Are those the files you’re referring to? If so, it looks like the closest backup date that would work for you would be 3/8/14. I can try to have that restored for you if you would like.

    Just to be clear, the restore WILL wipe out any updates which you’ve made since then (any new posts/uploads/pages/etc). As Ash described in the post you linked to, if there have updates since then that you do not want to lose, I would recommend that you export your blog to a different WordPress.com blog as a temporary placeholder. Then, once everything has been restored, you can re-import it using these instructions:

    http://en.support.wordpress.com/export/

    http://en.support.wordpress.com/import/

    Let me know if you want me to try to restore the previous save point!

    #1710272

    smjablon
    Member

    Yes, jeremey, that would be amazing!! Thanks so much!! (I have now exported my updates – so we’re good to go.)

    #1710273

    smjablon
    Member

    Yes, jeremey, that would be amazing!! Thanks so much!! (I have now exported my updates – so we’re good to go.)

    #1710274

    Hey Sarah,

    I have initiated the request to restore content from 3/8/14. I will let you know as soon as I have more info!

    #1710276

    Hi Sarah,

    We’ve undeleted the files from your blog. Can you take a look at your blog posts and see if the images are still there?

    #1710278

    smjablon
    Member

    Jeremey, everything turned out perfectly! Thank you so much!!

    #1710279

    Great Sarah! I’m glad this worked out. Let me know if you need anything else.

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