How to unlock domain name from wordpress

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  • #960446

    Hi I have bought a domain via wordpress, http://www.ellispictures.co.uk I am in the process of setting up a self hosted wordpress on another site. How do I get wordpress to unlock the ellispictures.com so I can then transfer it to my new host?

    The blog I need help with is ellispictures.com.

    #960558

    timethief
    Member

    I replied to you 3 hours ago in the first thread you posted here > https://en.forums.wordpress.com/topic/domain-problem-18?replies=2#post-957891

    #960559

    Hi I have looked at your reply thank you but I dont seem to see the same screen where I can input the nserver of my new site

    this it what I get:We can’t save these records because they don’t look right to us. Check the errors below. Please contact support if you are unable to resolve the problem.

    1. This does not match any of the DNS record formats.

    2. This does not match any of the DNS record formats.

    3. This does not match any of the DNS record formats.

    #960560

    timethief
    Member

    Hi,
    This thread is flagged for Staff attention.

    #960561

    My new host says :

    You need to update your nameservers to:

    ns1.tsohost.co.uk
    ns2.tsohost.co.uk
    ns3.tsohost.co.uk

    #960563

    Thank you timethief just a little stuck as I dont seem to have the options as your link shows

    #960572

    Got it, needed to click the link at the bottom with the given ey to log in the domain manager, thank you very much

    #960590

    timethief
    Member

    Hooray! I love happy endings. Best wishes to you.

    #960594

    Thank you timethief, I think next time, I will read it over a few times more

    #960595

    timethief
    Member

    You’re welcome.

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