How to upload custom theme zip file

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  • #827272


    I just bought a custom WordPress theme ( and am trying to upload it. The PDF it came with says to go to Appearance>Add New Themes>Upload to upload the zip file. The problem is that when I go to Appearance, I don’t see the Add New Themes option.

    When I set up my account I purchased the $99 WordPress Value Bundle that lists Custom Design as a feature. Why isn’t it allowing me this option now? Do I need to buy hosting?

    Thanks for the help.

    The blog I need help with is


    I am having the same issue. My premium theme was also purchased from themeforest. I did not purchase the $99 bundle.

    Thanks for advice.



    I am experiencing something simlilar. Am trying to install Genesis and then my theme but when I click on Appearence>Themes>Install Themes I do not have an Install Themes tab – just a Manage Themes tab.

    Thanks for your help!


    You cannot add themes at wordpress.COM. You are limited to the 150+ (and growing) themes found in the dashboard under appearance > themes. Themes found on the internet are for self-hosted wordpress blogs using the software from wordpress.ORG.


    From the Custom Design support page:

    Does the Custom Design upgrade let me upload themes?
    No. Uploading custom themes is not supported on



    @karenacevedo is no longer available.
    The authors have deleted this blog.

    If you are still out there I suggest you read these sections of the support documentation, one of which thesacredpath has pointed to:
    Custom Design > Frequently Asked Questions
    Domain Mapping > Important Notes Before Upgrading

    To by crystal clear purchasing upgrades does not result in anything more that exactly what the upgrade states. There is no FTP access to free hosted blogs. We cannot upload any third-party themes or plugins as they are for self hosted installs that run on different software. Please read vs



    Hello there,
    What’s posted above also applies to you and all other bloggers who purchase upgrades too.



    @thesacredpath Thank you for the response, that really helps…i just wish I knew that before i wasted $99 on :(

    @timethief thank you for the advice. Why does it say is no longer available??? That’s strange. I have my own domain on it so maybe that’s why? My site is



    Available upgrades > Refunds
    Bundles > Cancel a Bundle

    You can link your username to your active blog easily. Users > Personal Settings is the correct place to select the correct URL for the primary blog that you want linked to your username.

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