I accidentally cancelled my domain and I need to get it back.

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  • #2989376

    emasker
    Member

    I accidentally cancelled my domain and I need to get it back.

    #2989513

    emasker
    Member

    Elainamasker.com

    #2989568

    Hi emasker,

    Your account shows both the plan and domain were cancelled. I can restore the domain but you will need to create a new site for me to restore it to because your existing site has been deleted. Please also purchase a new plan (Personal, Premium or Business) to cover the domain costs.

    Let me know when you’ve done so and I can sort that out for you.

    Thanks!

    #2989620

    emasker
    Member

    Okay I have done this under Elainadmasker.wordpress.com. Should I claim the free domain? Or what should I do next?

    #2989622

    timethief
    Member

    How domain mapping works
    Registering an underlying .wordpress.com URL first is required for domain mapping. What domain mapping does is providing a seamless redirect to the very same content under the new domain URL when a person clicks the old URL .wordpress.com to the original content. It can take up to 72 hours for domain propagation to take place throughout the internet but it doesn’t usually take that long. https://en.support.wordpress.com/domains/

    Please go to https://wordpress.com/pricing/ if you wish to upgrade.

    Please be patient while waiting for Staff to get back to you knowing it’s a weekend and fewer are available.

    #2989649

    Hi emasker,

    Thanks for doing that. I’ve restored elainamasker.com to elainadmasker.wordpress.com. There is no need to claim a free domain as I’ve added elainamasker.com to your plan — the domain credit covers the cost of this domain.

    There is nothing more you need to do now :)

    Please let me know if you need any further help.

    #2989665

    emasker
    Member

    Thank you so much!!!!!

    #2989666

    You’re very welcome :)

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