I accidentally purchased 2 mapping upgrades. How can I get a refund?

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  • #1186670

    srncmusic
    Member

    I want to know how I can go about getting a refund for the 2nd mapping upgrade I purchased on accident. I don’t see anywhere to contact WP for something like this.

    Thanks

    The blog I need help with is srncmusic.com.

    #1186841

    srncmusic
    Member

    I want to know how I can go about getting a refund for the 2nd mapping upgrade I purchased on accident. I don’t see anywhere to contact WP for something like this.

    Thanks

    The blog I need help with is srncmusic.com.

    #1186842

    timethief
    Member

    Provided you are logged in under the same username account that purchased the upgrades, you can request a refund yourself directly from the Store section of your Dashboard
    http://en.support.wordpress.com/upgrades/#refunds
    If applicable also see http://en.support.wordpress.com/bundles/#canceling-a-bundle
    Note: It takes from 1 – 2 weeks for the refund to be received.

    I tagged this thread for a Staff follow-up. Please subscribe to it so you are notified when they respond.

    #1186932

    kardotim
    Member

    Canceling a domain means you completely give up ownership of the domain and can take up to 35 days before it will become available to register somewhere. If you would like to completely cancel your ownership of the domain name, please reply to confirm (with the address of your domain)

    If you would like to transfer the domain to another registrar, you can use these steps:
    http://en.support.wordpress.com/domain-mapping/domain-management/#transfer-to-another-registrar

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