I can longer get any information on the country of origin on stats on both blogs

  • Author
    Posts
  • #941608

    ttexperience
    Member

    my stats are producing the information they used to for both of my blogs, please help.
    Blog url: http://ttexperience.wordpress.com/

    The blog I need help with is ttexperience.wordpress.com.

    #941682

    timethief
    Member

    I have flagged this thread for Staff attention. I have the same issue on both of my blogs.
    http://onecoolsitebloggingtips.com
    http://thistimethisspace.com
    What I did previously was disable the display of “views by country” toggle and now the toggle to display the map does not work on either blog. All other links are active. I’m using Firefox 13.

    #941691

    ttexperience
    Member

    Thank you, lets hope we get an answer soon…

    #941695

    timethief
    Member

    It may take some time to get a Staff response so we will have to be patient.

    #941715

    macmanx
    Staff

    ttexperience, check yesterday’s country views. You have no views yet today, so no map is visible.

    timethief, your country stats seem to be displaying just fine for me, also on Firefox 13.0.1. Have you tried clearing your browser’s cache?

    #941718

    timethief
    Member

    Yes I cleared my browser cache and cookies. No the toggle link for views by country is not live for me. I’l try a reboot.

    #941719

    timethief
    Member

    Not fixed. I cleared my browser cache and cookies. I disabled all browser add-ons and extensions. Then I logged out and rebooted and logged in again. The views by country toggle is not a live link. :(

    #941721

    macmanx
    Staff

    Oh, do you mean the toggle to expand/collapse the box?

    #941722

    timethief
    Member

    Yes. It is not a live link for me. I cannot get the map to display.

    #941723

    macmanx
    Staff

    Ah, that isn’t working for me either. Sorry, I though you meant that the box was expanded, but the map just wasn’t there.

    We’re looking into it.

    #941724

    timethief
    Member

    It’s good to know it’s not just my computer as I try not to use my husband’s and visa versa. Thanks for looking into this.

    #941725

    macmanx
    Staff

    You’re welcome, I’ll let you know when it’s fixed.

    #941747

    sarahbenesi
    Member

    Hello! I’m experiencing a similar problem — I’m not able to open or collapse any of the boxes in my stats. My blog is sarahbenesi.com.

    #941748

    timethief
    Member

    @sarahbenesi
    hello there,
    Do you happen to be using IE9 in compatibility mode? Which browser and version of it are you using please? If you don’t know click here to find out > http://whatsmyuseragent.com/

    #941763

    sarahbenesi
    Member

    Hi timethief, I’m using Safari 5.1. I tried switching to Firefox, but the problem seemed to follow me over there. Thanks!

    #941764

    macmanx
    Staff

    Yes, we are still looking into the issue.

    #941815

    btocher
    Member

    The country map isn’t showing in Chrome here, but it does in Firefox.

    #941816

    timethief
    Member

    @btocher
    What is the URL starting with http:// for the blog you are experiencing this on?

    #941817

    btocher
    Member
    #941818

    timethief
    Member

    Thanks for posting the link(s).

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