I cancelled this two days ago… still not cancelled and now says I can't cancel

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    Posts
  • #1042567

    I am very displeased with my service so far. I cancelled my domain name two days ago after trying unsuccessfully to change nameservers.

    I have responded twice to requests to update mapping that I HAVE CANCELLED my account.

    I got another email today requesting I update mapping.

    I AM NOT USING THIS SERVICE. I CANCELLED MY DOMAIN LUCRETIAFRASER.NET.

    Please refund my money as promised.

    Thank you.
    Blog url: http://lucretiafraser.wordpress.com/

    The blog I need help with is lucretiafraser.net.

    #1042637

    Here is a copy of my first response to an upgrade request AFTER cancelling lucretiafraser.net. Note the date:

    WordPress.com Upgrades
    Custom Domain for lucretiafraser.wordpress.com [image: ] Howdy, you recently …
    Oct 13 (2 days ago)

    Lucretia Fraser (email redacted)
    Oct 13 (2 days ago)

    to WordPress.com
    Hello,

    I did NOT request this. In fact, I changed it to hostgator on purpose. Please delete my entire account.

    Thank you

    #1042702

    macmanx
    Staff

    Though your domain is pointed to Hostgator, it is still registered through us.

    If I cancel and refund your domain, you will lose ownership of it, it will cease to function, and I cannot guarantee when you’ll be able to re-purchase it.

    Are you sure that you want me to cancel and refund it?

    #1042704

    Yes, absolutely. Because of the drama, I have already purchased an alternate domain name, so I do not need lucretiafraser.net. Thank you for checking.

    #1042709

    macmanx
    Staff

    I have canceled and refunded your domain as requested.

    Please let us know if you need any further assistance!

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