I cannot see a certain blog I follow in my reader (sungmooncho.com)

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  • #1338145

    minbumkwon
    Member

    hi. I would like to ask some help. When I follow a blog, posts in the selected blog appeared in my reader. However, a blog I follow(sungmooncho.com) does not appeared in my reader. I think that it is the trivial error, but I have no way to solve the problem. Please help me to see the blog(sungmooncho.com) in my reader. I am looking forward to hear good news from you soon.

    The blog I need help with is minbumkwon.wordpress.com.

    #1338257

    Is the blog you’ve followed listed here: https://wordpress.com/#!/read/edit/ ? If not, then add the URL at the top of the page, and press follow. If that doesn’t work, then staff will have to take a look for you.

    #1338261

    minbumkwon
    Member

    Thank you for your answer. However, unfortunately, it doesn’t appear in my reader. In the list, ‘Blogs I follow’, it is normally added. But I cannot see any posts on the web and mobile both.

    I need a technical support to solve the problem…

    #1338378

    csonnek
    Staff

    Hi there!

    I checked the feed for http://sungmooncho.com/ and it seems to be generating some errors. That might be what is causing it to not display in the Reader properly.

    Let me get in touch with our developers to see what’s going on and I’ll let you know once I have more information.

    Thanks for letting us know! In the meantime, let me know if I can help with any questions.

    #1338395

    csonnek
    Staff

    I was able to go in to fix and reprocess that blog’s feed. It should be showing up in the Reader for you now.

    I hope that helps! Let me know if you have any questions.

    #1338421

    minbumkwon
    Member

    Dear Happiness Engineer,

    First of all, thank you for your support. I can see a recent updated post, however, I cannot see the other postings. In addition, there are some postings which I unfollowed yet. I hope that will be fixed soon. Thank you in advance.

    #1338422

    csonnek
    Staff

    The Reader will only display posts from a site that are newer than 60 days. I verified the feed for http://sungmooncho.com/ in the Reader and confirmed there are only 3 posts newer than 60 days and they are all showing properly in the Reader.

    If you want to read posts older than 60 days, then you would have to visit the site in question.

    I hope that clarifies things!

    #1338423

    minbumkwon
    Member

    I feel sorry to bother you again. Though he updated new post in his blog(https://sungmooncho.com), I cannot see the post in my reader. He updated a post in 11th July and then I received an email notification from wordpress.com, However it doesn’t appeared in my reader yet. Furthermore, I can see just one post which was updated a few days ago. I cannot see other posts which was updated within 60 days. Please help me one more time. Thank you in advance.

    #1338424

    csonnek
    Staff

    I took a look and their new post seems to have at least one invisible, invalid character which breaks their feed:
    http://feedvalidator.org/check.cgi?url=http%3A%2F%2Fsungmooncho.com%2F

    Previously, I manually edited over a dozen posts to find and delete all those characters in order to fix their feed. However, it’s not feasible for us to edit every new post this particular user makes in order for their posts to show up in the Reader, especially when they themselves aren’t contacting us regarding the problem.

    Since other Korean blogs show up fine in your Reader, the problem points to how this user writes their posts and most likely is due to composing in an external word processing program and copy/pasting the text into the Post editor.

    You might want to contact the blog owner to let them know that there is an issue, so they can try another method for bringing their posts into their blog. You can also let them know that they are welcome to contact us directly if they would like assistance with this issue.

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