Need help? Check out our Support site, then

I cant access my blog for ''

  1. I cant access my blog
    When I type in 'elisamoo' it doesn't recognise my password, so I ask for a reset but I dont get an email.
    Id like to be able to access it so I can up date it. The last up date I made was late last year, 2013. Just some editing out of names etc. The last post I made was 2012.

    The blog I need help with is

  2. You must be logged in as Admin under the exact same username account that registered the blog to access the blog's dashboard.

    Clicking this link should display all your blogs registered under the same username, including the hidden ones:

    If you do not see the blog here then
    follow this guide >

    If you have lost your log-in information you can visit

    If required complete the form for account recovery and Staff will assist you by email.

  3. When I type in 'elisamoo' it doesn't recognise my password, so I ask for a reset but I dont get an email.

    Please check in your email client spam/ junk mail filter. If it's not there then please post the URL of the blog starting with http:// I'll tag this thread for a Staff follow-up. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

  4. Hi, I've tried to follow each of the links but I'm still no further on at accessing my blog. When I type I type it into a search engine it comes up but there's nothing on my 'moooosey' profile which connects it despite me using the same email address.
    Please help.

  5. It looks like there are a few different email addresses that are/were associated with your elisamoo account.

    Please go to the password recovery tool at and try any email addresses you may have used since creating that account in 2012. You may need to try several addresses before you can figure out which one it is.

    If that doesn't work, there will be a box that pops up with an option to complete our account recovery form for further assistance. On that form you can list your website address and any email addresses you thought might be associated with the account.

  6. HI I have completed the account recovery option. However I've not received anything yet?
    It asked for codes etc from when my blog was set up, but my ex partner set it up for me so he will have been given the codes etc. Very frustrating as I'm not able to update it nor be able to re-register in July when my 2 years free is up.

  7. I've just sent you a response to your account recovery inquiry. Please check your email.

Topic Closed

This topic has been closed to new replies.

About this Topic


No tags yet.