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i can't change my private registration/contact info for domain

  1. moshehbenavraham

    we are trying to transfer domain name to a new registrar... it requires unlocking, turning off private registration and then sending the authorization code to an email

    the problem is we can't turn off private registration (we followed the instruction, and there is no option to turn if off in my-upgrades area).. in addition we can't change our contact info to get our authorization codes (the option for editting contacts is grayed out)

    The blog I need help with is

  2. Cancel private registration
    To cancel private registration, go to Store -> My Upgrades in your blog dashboard where the domain is registered, then “Cancel Private Registration”.

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  3. P.S. You must, of course, be logged in under the exact same username account that registered the blog, who is Admin of the blog and who purchased upgrades for the blog to access the “Cancel Private Registration” link.

  4. moshehbenavraham

    yeah i followed the guide, then it finally struck me that the domain name was not registered with, it was registered with a different registrar... i didn't notice it until i looked at the contact info

    thank you :)

  5. Then you have to remove the private registration elsewhere. You're welcome.

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