i can't change my private registration/contact info for domain

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  • #1310314

    we are trying to transfer vineoflife.net domain name to a new registrar… it requires unlocking, turning off private registration and then sending the authorization code to an email

    the problem is we can’t turn off private registration (we followed the instruction, and there is no option to turn if off in my-upgrades area).. in addition we can’t change our contact info to get our authorization codes (the option for editting contacts is grayed out)

    The blog I need help with is vineoflife.net.

    #1310397

    timethief
    Member

    Cancel private registration
    To cancel private registration, go to Store -> My Upgrades in your WordPress.com blog dashboard where the domain is registered, then “Cancel Private Registration”. http://en.support.wordpress.com/domains/domain-management/#cancel-private-registration

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    #1310398

    timethief
    Member

    P.S. You must, of course, be logged in under the exact same username account that registered the blog, who is Admin of the blog and who purchased upgrades for the blog to access the “Cancel Private Registration” link.

    #1310399

    yeah i followed the guide, then it finally struck me that the domain name was not registered with wordpress.com, it was registered with a different registrar… i didn’t notice it until i looked at the contact info

    thank you :)

    #1310400

    timethief
    Member

    Then you have to remove the private registration elsewhere. You’re welcome.

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