I can't create a new site

  • zouai · Member ·

    Just finishing my site, I found that in addition to three sites are also regularly collate and update, the other sites I have not collated, So I would like to export all the contents of other sites and then organize them into a new site, and then update it again, but I deleted a site that has not been updated. Then you want to continue to create a new site when you find that it can not be created, each time the same prompt.

    For example,: Domain registration is unavailable at this time. Please select a free WordPress.com domain or check back in 3 hours.

    Or: Sorry, we weren’t able to generate any domain name suggestions for that search term. Please try a different set of keywords.

    Excuse me, what is this situation, is now temporarily unable to create a new site, or just my own problem?

    The blog I need help with is: (visible only to logged in users)

  • justjennifer · Member ·

    Hi there, I’ve gone ahead and tagged this for Staff attention and assistance. Thanks for your patience while they get back to you.

  • justjennifer · Member ·

    but I deleted a site that has not been updated. Then you want to continue to create a new site when you find that it can not be created

    Just clarifying that if you have deleted a site, you cannot recreate it using the same address. If you want to recover a site, and it has been less than 30 days since you deleted it, you can request Staff to recover the deleted site. However, it is better to request this by answering the email you received following the site deletion.

    If it has been more than 30 days since the site was deleted, you won’t be able to recover the site address.

  • kokkieh · Staff ·

    Hi there,

    Please confirm the address of the deleted site that you’d like to have restored.

  • justjennifer · Member ·

    Hi @kokkieh- I also just ran into the message that @zouai mentioned in the first post when trying to register a new site and at this step: https://wordpress.com/start/domains

    Domain registration is unavailable at this time. Please select a free WordPress.com domain or check back in 4 hours.

    (edited to remove irrelevant screenshot)

  • justjennifer · Member ·

    Ah, just saw @kokkieh’s answer at https://en.forums.wordpress.com/topic/please-select-a-free-wordpress-com-domain-how/#post-3216168

    Our domain provider is experiencing some technical issues, so new domain registrations and transfers are not possible at this time. Please check every few hours – this has been going on for a while and we unfortunately don’t have a timeline on when things will be working again.

    Meanwhile you can create your site at a free address for now. On the domains step, search for a key word rather than a full domain, and you’ll see the option for a free *.wordpress.com or .blog address. Then you can buy the plan you want and start setting up your site at that address, and add the domain once that is possible again.

  • zouai · Member ·

    Thank you. It’s just a temporary problem. I just tried it again, and I found it’s all right.

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