I Can't edit or see the menu on the left to select pages. Problem with window 7?

  • Author
    Posts
  • #1313821

    dusty19
    Member

    My webpage http://www.JupierFarmsResidents.com. Unable to edit, the menu on the left side of the selection page has disappeared. HELP.

    Dusty19

    #1313912

    dusty19
    Member

    I don’t know what to do, can’t get past the page where I select which static pages to edit. Can’t see the selection on the left side of the display.

    #1313999

    kardotim
    Member

    I took a look and everything is working properly.

    Do you also encounter this issue in a different browser? for example Firefox or Google Chrome?

    #1314019

    dusty19
    Member

    every thing appears good when Looking at the web page. The problem comes when logging in. the menu that usually appears on the left side is now a black vertical bar and you must place the cursor over it to see the choices. When editing a page I can’t see the area where the choices for importing text, selecting text color, etc. I am using windows explorer 10 and windows 7. All this started on 6.18.13. I get the same problem when using a different computer with windows 7 and internet explorer 10

    #1314021

    kardotim
    Member

    Recently the dashboard on WordPress.com got a makeover. You can read more about it at: http://en.blog.wordpress.com/2013/06/17/beautiful-makeover/

    I assume you still have the exact same problem, as described here:

    Unable to edit, the menu on the left side of the selection page has disappeared. HELP.

    Could you please send the link of the page where you encounter this issue?

    #1314029

    dusty19
    Member
    #1314052

    kardotim
    Member

    I can’t seem to find any issues on that link you provided.

    Could you send us a screenshot of the page where you’re seeing this? You can upload the screenshot to your media library: https://jupiterfarms.wordpress.com/wp-admin/media-new.php

    Thank you.

    #1314067

    dusty19
    Member

    attached screen copy to my media library. See Untitled.jpg

    The action bar above the main section is greyed out and we cannot see the editing selections such as copy, insert etc.

    #1314072

    kardotim
    Member

    Could you please take a look at this guide: http://windows.microsoft.com/en-us/internet-explorer/use-compatibility-view . Disabling the compatibility mode in your browser should fix display issues.

    #1314074

    dusty19
    Member

    That worked! Disabled the compatibility mode. Thanks, that was really driving me crazy.
    Can’t thank you enough.

    #1314075

    kardotim
    Member

    You’re very welcome :)

    Feel free to contact us if you have any other questions.

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