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I can't import xml files.

  1. Why I can not import xml files(wordpress) ?

    The blog I need help with is

  2. Hi there,
    How large are the files?
    Where are they from?
    Are you following this guide?
    What are the exact error reports you receive?

  3. There are message that "We are processing..".
    I have wait more than 24 hours.
    File size is 1.1MB.

  4. Hi gain,
    I'll tag this thread for Staff assistance with your import. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

  5. I have manually reset the importer for you. Please try your import again.

    Also, it looks like you might be trying to import a Xanga blog. If that's the case, please be sure to take a look at our documentation:

    Note that you must open the .zip export folder you get from Xanga and import ALL of the files included in the .zip folder individually.

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