I Clicked To Remove Domain Name But Say Nothing About Cancel Or Refund
Will I be getting a refund for the cancelled domain? And can you please give me a way to contact someone besides the forums.
The blog I need help with is echopool.wordpress.com.
1. What is the domain URL?
2. What is the underlying .wordpress.com URL?
3. Exactly which username account registered the underlying .wordpress.com blog and purchased the upgrade for it?
4. When was the upgrade purchased?
5. When did the refund request and upgrade cancellation, or the domain expiration take place?
If you wish to contact Staff on any matter rather than posting details into a support thread like this one, and tagging a support thread with modlook please read on.
How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question
All support docs are at https://en.support.wordpress.com/, and that link is found on every page in this site, and on the bottom of every Admin page on every blog hosted here, and and at the bottom of every support forum thread and page.
Go to https://en.support.wordpress.com/ and type in Getting WordPress.com Support into the search box and click https://en.support.wordpress.com/?s=Getting+WordPress.com+Support+
Results: Getting WordPress.com Support https://en.support.wordpress.com/help-support-options/
There is no phone support. Those who have a paid upgrade for a wordpress.COM site can use the “Contact Support” form, http://support.wordpress.com/contact/
The best WordPress.COM contact form to use now for Staff assistance is:
Live chat will be available there only if we have Happiness Engineers available to chat. When they are not available using that link results in posting to this peer support forum. https://en.support.wordpress.com/live-chat/
re: direct email support
Also note, that you can email WordPress.COM Staff at:
It is echopool.net. I purchased a personal account, which I had no trouble getting a refund for. The domain and account were purchased today and I would like to get a refund for the domain as well.
I posted how to get Staff help off the forums above 1 minute before you posted again. Make sure you provide answers to the 5 questions at https://en.forums.wordpress.com/topic/i-clicked-to-remove-domain-name-but-say-nothing-about-cancel-or-refund?replies=4#post-2893278 when you contact Staff.
I emailed them, thank you for the quick responses :)
Hi! I’ve just replied to you here: https://en.forums.wordpress.com/topic/refund-and-cancel-domain-name.
Closing this duplicate thread.
The topic ‘I Clicked To Remove Domain Name But Say Nothing About Cancel Or Refund’ is closed to new replies.