I get the message http:/b2btechcopy.com is down

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  • #1160442

    website is down. I have my domain hosted on the name servers of CloudFlare. They mention that they can’t get access to my website on their end. I can ping the website and it returns packets OK. What is going on?

    The blog I need help with is b2btechcopy.com.

    #1160537

    CloudFlare says this:
    We detected that the server hosting your website below is offline:
    > >
    > > http://b2btechcopy.com/
    > >
    > > We have been unable to access your web server from network probes
    > > around the world. This may mean that visitors cannot access your
    > > website. To resolve this issue please check the status of your server
    > > or contact your hosting provider.

    #1160539

    This has been happening sporadically over the past few days (i.e. website down). Each time it is down, CloudFlare issues the above message. I can always ping it and receive packets back.

    #1160566

    Here is another CloudFlare message I’ve gotten this week. Every time I receive one, I can ping everything OK. CloudFlare hosts the name servers and WordPress hosts the Domain:

    CloudFlare User:
    >
    > We detected that some of the CloudFlare requests can not connect to
    > your server for the following website:
    >
    > http://b2btechcopy.com/
    >
    > The most common cause is that something on your server is blocking our
    > connections. Since we do not have access to your server, we need your
    > help to find the root cause.
    >
    > To ensure that your visitors experience no interruptions to your
    > website, please ensure all of our IPs are able to get to your server
    > by whitelisting our IP addresses:
    >
    > CloudFlare’s IP Range:
    > 204.93.240.0/24 (204.93.240.0 – 204.93.240.255)
    > 204.93.177.0/24 (204.93.177.0 – 204.93.177.255)
    > 199.27.128.0/21 (199.27.128.0 – 199.27.135.255)
    > 173.245.48.0/20 (173.245.48.0 – 173.245.63.255)
    > 103.22.200.0/22 (103.22.200.0 – 103.22.203.255)
    > 141.101.64.0/18 (141.101.64.0 – 141.101.127.255)
    > 108.162.192.0/18 (108.162.192.0 – 108.162.255.255)
    > 190.93.240.0/20 (190.93.240.0 – 190.93.255.255)
    > 188.114.96.0/20 (188.114.96.0 – 188.114.255.255)
    >
    > The most common causes for a server blocking our connections include:
    >
    > 1) Your firewall has rules set in iptables that could be blocking
    > CloudFlare
    > 2) An older version of Bad Behavior or mod_security are blocking the
    > connections
    > 3) You have blocked one of CloudFlare’s IP addresses on your server or
    > you have a .htaccess rule in place that limit connections from some IPs
    >
    > To learn more, you can visit our knowledgebase:
    >
    > https://support.cloudflare.com/entries/22264591-site-offline-cloudflare-s-ips-blocked
    >
    >

    #1160568

    auxclass
    Member

    website is down. I have my domain hosted on the name servers of CloudFlare.

    Means you are in the wrong forum – see below

    You have or had domain mapping at one time – but your name servers are pointing to CloudFlare not WordPress.COM, so if you do want to have your blog here then you need to change your name servers

    The site you are asking about does not seem to be hosted on WordPress.COM so you need to make friends over at WordPress.ORG the keepers of the software you are using.

    https://en.forums.wordpress.com/topic/7-things-to-know-before-posting-in-wordpresscom-forums?replies=1

    This site is for support of sites hosted on WordPress.COM. You should address your questions to WordPress.ORG the keepers of the software you are using: http://wordpress.org/support/

    For more on the difference: http://support.wordpress.com/com-vs-org/

    If you are asking for help with a WordPress.COM site then we need a link to that site to give you accurate help.

    #1160570

    It is hosted on WordPress. com. My WordPress domain name is http://randylewiskemp.wordpress.com. I can assure you the domain name is hosted by WordPress but the name server is on CloudFlare. WordPress does allow you to use non-wordpress name servers.

    #1160573

    auxclass
    Member

    Above my pay-grade – maybe the staff have an idea – I flagged this for them –

    #1160598

    Any word on this issue yet? As of 12:30 PM CST on 2/21/2013, the website is unavailable. Yet this website has been running for months, with CloudFlare hosting the name servers and WordPress [dot] com hosting the domains. It has only been having these issues in the past two weeks. The funny thing is I can issue a ping command and send packets to the website OK. CloudFlare tech support indicates the issue is on the hosting side (i.e. WordPress [dot] com].

    #1160600

    I just came back and website down again. I would suspect WordPress is running some version of LAMP (Linux, Apache, MySQL and PHP). It should be a simple matter for someone from WordPress support to query the Apache error logs for my domains particular IP address.

    #1160601

    timethief
    Member

    There are many pages of thread wherein blogger who posted long before you did are waiting fro Staff assistance. Staff deal with threads that have the earliest dates first and move forward.

    #1160602

    I do know there is another blog on WordPress [dot] com, with the came configuration I have mentioned. It is http://jonathonbalogh.com, unless the webmaster has changed things, since I visited in May of 2012. I see the same down message I got. I do remember I used to be able to open a support ticket. Now my only option is community forums. If the blog mentioned has the same configuration as mine, there must be some common denominator showing the the Apache error logs. I’ll just wait for the queued thread to be processed.

    #1160603

    auxclass
    Member

    What does Cloud Flare do for your site? Looks to me like it is some sort of caching service – but according to Alexa your traffic is quite insignificant – a rounding error in Timethiefs stats.

    Seems to me no real reason to do anything special given the massive power of the WordPress.COM’s three server farms – that host CNN and many other large sites

    #1160604

    There are some apps you can run off of CloudFlare, you can’t with WordPress [dot] com. That is the chief advantage, and it’s the reason the other blog runs CloudFlare. In addition, they do screen potential threats, even before requests come to WordPress servers. I really can’t say who has the biggest server farm – WordPress or CloudFlare – without doing research.

    #1160605

    timethief
    Member
    #1160606

    But since WordPress does give you the option of having non-WordPress name servers, it is also something they would look into if issues arise.

    #1160607

    WordPress has documentation somewhere about setting up custom name servers. I found it on Google and/or the other blog mention via a post (i.e. which referred to the WordPress [dot]com documentation). CloudFlare is found at https://www.cloudflare.com/ (watch the free short video) and they do have a free option – which they use. The CloudFlare support team is very responsive – even for free accounts.

    #1160608

    A brief Wiki article on CloudFlare is found at http://en.wikipedia.org/wiki/CloudFlare.

    #1160610

    But I will add this. If it boils down to a choice of using CloudFlare apps (via their name servers) with WordPress [dot} com and going up and down – or not using the apps with a stable WordPress [dot] Com – I’ll settle for the last option. But it would be nice to have a good and plausible explanation why the two can’t exist on the WordPress [dot] com site.

    #1160611

    timethief
    Member

    This thread is tagged for Staff. Click the link and scroll down. https://en.forums.wordpress.com/tags/modlook Note that they have pages of threads with bloggers all waiting for their help . Note also that they work from the earliest date forward and please be patient while waiting.

    #1160612

    I understand. I’m just adding some input for review. I used to work in software engineering at Motorola Mobility – now owned by Google. The more info you give the support staff, but better then can diagnose and solve the problem.

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