I had cancelled mu upgrade within 30 days, I didn't receive refund

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    Posts
  • #1106972

    avyukkta
    Member

    I had cancelled all my upgrade within 30 days of launching the website, called avyuktascore.com, however, i didn’t receive refund, whereas I received refund for themes, registrations, but not for one year plan worth $26.

    The blog I need help with is avyuktascore.com.

    #1107068

    timethief
    Member

    WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
    http://en.support.wordpress.com/upgrades/#refunds
    If applicable see http://en.support.wordpress.com/bundles/#canceling-a-bundle

    #1107077

    avyukkta
    Member

    How could I contact them via phone. It seems they don’t have phone number posted. And 30 days have already passed to cancel via website

    #1107185

    zandyring
    Staff

    Hi there,

    Can you confirm that you want to cancel your domain and mapping? I just want to let you know that if you cancel the domain there is no guarantee that you will be able to get that same domain again. If you are ok with that, I will take care of it for you!

    It can take up to 7 days for a refund to appear in your account.

    Cheers!

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