I have created new free wp site – but have not received activation email

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  • #2496435

    gac008
    Member

    I have created new free wp site – but have not received activation email – I am using my @btinternet.com email address.

    what is wrong?!

    Cheers

    Geoff

    The blog I need help with is wordpresscomgeoff.wordpress.com.

    #2496555

    timethief
    Member

    Hello there,

    If your account was not already active, you wouldn’t have been able to post here.

    Please check your spam filter. If you are having trouble receiving email through a Gmail or Google Apps account please see here https://en.support.wordpress.com/email-notifications/gmail-issues/

    If that is not the case and you still are not successful logging into your blog, please type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

    #2496560

    gac008
    Member

    thanks for your reply. I am not using either a Gmail or a Google Apps account I am using a btinternet email address.

    I can login to the account but get message to check for the activation email !!

    What is going on?!

    Geoff

    #2496561

    gac008
    Member

    I should add that I am using Outlook for receiving email and there is nothing in the junk folder.

    Geoff

    #2496769

    supernovia
    Staff

    Hi @gac008, it looks like we’ve sent quite a few emails actually, including several to activate the account. They seem to be going through, too. Can you check your spam folders and what not, and possibly check with the email provider to see if they’d be discarding these emails for any reason?

    #2496771

    supernovia
    Staff

    Also, I was able to find some ideas by searching for BTMail Missing Emails. I’ll try sending via another method, too, to see if we can confirm your account that way.

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