Why did my blog just crash after an update?

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  • #652810

    emandeville
    Member

    I just did the update recommended and my blog crashed. This is now what my screen shows:

    Fatal error: Call to undefined method Arras_Widget_Tag_Cloud::WP_Widget_Tag_Cloud() in /home/content/c/m/a/cmandeville/html/erin/wordpress/wp-content/themes/arras/library/widgets.php on line 404

    Please tell me I have not lost everything!
    Blog url: http://erinmandeville.com/

    #652994

    macmanx
    Staff

    Your blog a self-hosted WordPress.org blog, which we really can’t help with.

    To clear up any confusion, WordPress.com and WordPress.org are two different entities.

    WordPress.org has complete support and documentation sites for self-hosted/installed versions of WordPress via their Codex and Support Forums.

    Try manually resetting your plugins. If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, access your server via FTP or SFTP, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the Default theme (WordPress 1.5 – 2.9.2) or the Twenty Ten theme (WordPress 3.0 and higher) to activate and hopefully rule-out a theme-specific issue.

    And, if that fails to resolve the issue, try downloading WordPress again and delete then replace your copies of everything except the wp-config.php file and the /wp-content/ directory with fresh copies from the download. This will effectively replace all of your core files without damaging your content and settings. Some uploaders tend to be unreliable when overwriting files, so don’t forget to delete the original files before replacing them.

    If that doesn’t work, please contact the WordPress.org Support Forums.

    #653011

    emandeville
    Member

    Thank you, it was theme specific. I was using Arras. After re-naming the theme file I was able to access my admin site and update the theme.

    #653014

    macmanx
    Staff

    You’re welcome!

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