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I just need to renew my domain name

  1. I have registered biztoonz.com with wordpress. As of April 17th, my domain got expired. I was travelling and couldn't renew it earlier. Right now, I wanted to just renew it. In the email communication I have received from help@wordpress.com, it states that I need to pay $18.00 to renew for another year. But, when I clicked and landed in the site, it is asking me to Upgrade the site plan @ $35.88. I do not want to upgrade the site plan. I just want to renew my domain.

    Please help me out. thank you !

    -Ramesh.

    The blog I need help with is studysocial.wordpress.com.

  2. Hi Ramesh!
    Your domain seems to be in Redemption period already, read about it here Domain Redemption
    I have tagged the thread to staff, thank you for being patient, someone should get in touch with you soon.

  3. Thanks Pavan. I would wait for someone to reach out to me. In the meantime, Is there an email id that you can provide me to get in touch with details ?

  4. Howdy Friends :)

    biztoonz.com is in redemption after expiring. The only way to renew the domain right now is through the help of our domain partner. To do this, they will charge an $80 fee. Let me know if you agree to that fee and we can get the process started. Typically, it takes about 48 hours start to finish.

  5. Hi Lizkarkoski... thanks for the response.

    Yes. I need to renew the domain. Please help get the process started.

    Also please send me an email with payment gateway options.

    Thank you !

  6. I've sent a request to our domain partner. You'll also see that I've sent an email your way with more details about redemption. In that email there's a secure payment link that you can use. I'll be in touch as soon as I have more information to pass along about the domain redemption.

  7. Liz, I just completed the payment. Sent you an email with the screenshot. Kindly help recover my domain at the earliest.

    Really appreciate your quick help and support. Feel free to revert to me in case you need any other information / clarification from my end. Thank you.

  8. Thank you for making such a prompt payment. I'll be in touch as soon as I hear back from our domain partner about the domain redemption. Right now, all we can do is wait to hear back.

  9. The domain biztoonz.com has been restored and added back to your account. Let me know if you have any other questions.

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