I just received a "password reset" mail

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    Posts
  • #1149218

    cesarsalgado
    Member

    I just received a “password reset” mail. I suppose I should ignore it, provided that I have requested nothing related to my password. Thanks.

    The blog I need help with is cesarsalgado.wordpress.com.

    #1149319

    timethief
    Member

    Do not click the link in the email.

    #1149320

    cesarsalgado
    Member

    Thanks, this is really fast support.

    #1149321

    timethief
    Member

    Many hackers gain access to blogs by changing the email address. Read > http://en.support.wordpress.com/security/

    1. If you can log-in go here > Users > All Users and delete any user that does not belong there.

    2. Disable post by email > http://en.support.wordpress.com/post-by-email/

    3. Disable post by voice > http://en.support.wordpress.com/post-by-voice/

    4. Change your blog password to a very difficult one > http://en.support.wordpress.com/passwords/#change-your-password

    5. Use a secure, encrypted connection to connect to your Dashboard. Under Users → Personal Settings, check the box that says “Always use HTTPS when visiting administration pages, and click Save Changes.

    #1149325

    cesarsalgado
    Member

    And this is comprehensive support. God bless you!

    #1149331

    timethief
    Member

    P.S. I tagged this thread for a Staff follow-up. Please subscribe to it so you are notified when they respond.

    #1149590

    zandyring
    Staff

    I see that three days ago (from this message) someone tried to retrieve the password key. This generates an email to the email address on file, so if a user has forgotten their password, they can reset it.

    This can happen by accident, say if someone types in a similar username and doesn’t realize they’ve misspelled it, but as Timethief points out, it can also be malicious.

    I second her tips!

    #1149607

    cesarsalgado
    Member

    Thank you for caring. Sometimes these crackers become a headache after a single click!

    #1149610

    zandyring
    Staff

    Very true.

    Best of luck!

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