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I need a refund for my bold news theme and $99 upgrade

  1. After purchasing both the bold news theme and 99 upgrade through the wordpress website, I realized I need to be self hosted to do what my site needs. Bold News also wasn't appropriate for my needs. I have submitted a cancel/refund request twice now and have received no emails in response from wordpress. How do I receive my refunds?

    Thanks for your help
    Erik Trofatter
    [email redacted]
    Blog url:

  2. provides a 30-day refund on all of our upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. You can request a premium theme refund yourself directly from the Store section of your Dashboard

    See here for canceling a bundle purchase > Canceling a Bundle >

  3. This thread has been flagged for Staff assistance as you have already requested your cancellation/refunds.

  4. regardless, thank you for the quick response =)

  5. I have canceled and refunded your upgrades as requested.

    Please let us know if you need any further assistance!

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