I need a refund for premium theme

  • Author
    Posts
  • #679041

    terryism1960
    Member

    I purchased Delicious Magazine today, but could not get it to do what I needed. The font also proved too hard to read. How do I achieve my within-30-day refund?
    Thanks,Terry Byrne

    The blog I need help with is mommytongue.com.

    #679349

    justjennifer
    Moderator

    Since you are asking within the 30-day refund period, you should be able to get to the contact form here to request it http://en.support.wordpress.com/contact/

    Write anything in the search box and when it asks if you found your answer, click “no” and the contact form should appear. If it doesn’t, post back here.

    #679397

    jenia
    Member

    @terryism1960: I refunded your premium theme – please note that it may take up to a week for the refund to appear on your statement.

    I also wanted to let you know that our premium theme customers can get support and customization advice directly from the theme authors in the members-only Premium Theme forums, in case you decide to try another premium theme in the future. That forum also has tips for the use of most popular themes.
    https://en.forums.wordpress.com/forum/premium-themes

    #679422

    laasgeel
    Member

    I purchased Delicious Magazine today, but could not get it to do what I needed. The font also proved too hard to read. How do I achieve my within-30-day refund?

    #679423

    airodyssey
    Member

    @saleebaan: According to this support document, you should be able to request a refund directly from your dashboard.
    http://en.support.wordpress.com/upgrades/#refunds

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