WordPress.com and WordPress.org blogs are separate and have separate logins. We provide support here only for free hosted WordPress.COM blogs and no others. You are referring to a blog hosted by a different web host and we cannot help you here. You are posting to the wrong support forums. If you don’t have a username account at WordPress.org click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the support forums there and receive advice from WordPress.org bloggers.
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