I need my subscribers moved to Jetpack

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  • #1041500

    I recently moved my blog over to a self-hosted site. I installed Jetpack and now I need my old subscribers moved over to it. My new host told me to contact WordPress Support and ask them to do it but I can’t seem to find a way to contact anyone. Thoughts? Help?

    The blog I need help with is blondeonabudget.ca.

    #1041686

    timethief
    Member

    Please provide both URLs and Staff will transfer your email subscribers from your WordPress.com blog to your WordPress.org install for you. Note: Followers using the WordPress.com Reader cannot be transferred.

    #1041701

    Thanks for your reply. Are these the two URLs you mean:

    blondeonabudgetdotca.wordpress.com (old)
    blondeonabudget.ca (new)

    No worries about losing the WP readers.

    #1041702

    timethief
    Member

    Thanks your for the URLs. Please be patient while waiting for Staff to make the transfer for you. :)

    #1041707

    Hi,

    I’ve transferred the subscribers as requested.

    #1041709

    Thank you so much!

    #1041710

    You are quite welcome – have a great day!

    #1041745

    Hi again,

    When my readers get email notifications for any new comments, and try to click the “Reply” button in their inbox, they are getting an error saying the browser cannot find “cait.nutsandboltsmedia.com”.

    I’m not even sure where they would be getting that URL from… maybe it’s something I can fix in Jetpack but I thought I’d find out if that was a result of moving them over and if that could be changed or not.

    Thanks!

    #1041749

    thekaydays
    Member

    Coffeemanmatt,

    Can you please shift my subscribers as well? From thekaydays.wordpress.com to thekaydays.com? Thanks in advance!

    Kay

    #1041755

    shirin107
    Member

    I also need my subscribers moved.. would be so helpful! I have been trying to do this for a couple of weeks.

    When my site was on wordpress.com it was the same url as now (www.thesaffronlife.com). Same website, but now it is on wordpress.org.
    Also,does this transfer any wordpress.com followers to the blog?

    Let me know and thank you in advance!
    Shirin

    #1041756

    timethief
    Member

    As I stated above in this thread Staff will transfer your email subscribers from your WordPress.com blog to your WordPress.org install for you. Note: Followers using the WordPress.com Reader cannot be transferred.

    #1041757

    timethief
    Member
    #1041758

    shirin107
    Member

    I just read that the followers can’t move over.. so is there any way to update those followers to somehow have them sign up on my new blog.. how do i message them..
    thank you!!

    #1041759

    timethief
    Member

    There is no other way that Staff or Volunteers can assist you with those followers using the WordPress.com Reader.

    #1041760

    shirin107
    Member

    Ohh.. so we just lose them? Ok… too bad! But thank you for the response! very helpful..

    I will await staff to help with my email subscribers..

    #1041761

    macmanx
    Staff

    blondeonabudgetca, I am sorry that your thread was hijacked. These folks have been helped elsewhere in their own threads.

    What do you have set for your blog’s two URLs (Site URL and WordPress URL) at Settings -> General in your blog’s Dashboard?

    #1041762

    No problem, macmanx! They are both set to http://blondeonabudget.ca – is that wrong? My host provider set it up for me.

    #1041763

    macmanx
    Staff

    That should be fine, and that’s what we have on this end too. Which version of Jetpack are you running?

    #1041764

    I need to have my email followers transfered to my new self-hosted wordpress.org site. I have Jetpack installed and it’s all link up to the old WP.com site. Here are the urls:

    blindpigofasheville.wordpress.com [old site]

    blindpigofasheville.com [new site]

    Thanks!

    #1041765

    macmanx
    Staff

    We’re working on an issue with blondeonabudgetca in this thread, please start your own: https://en.forums.wordpress.com/forum/support#postform

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