I need the IP address of my blog

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  • #1134370

    elenakoala
    Member

    I have set up an email address with my domain host, but apparently it doesn’t work and they’re asking me to give them my IP adress, which I don’t know anything about!
    Please help…

    The blog I need help with is stylingnotes.com.

    #1134457

    kardotim
    Member

    Where is your e-mail hosted? In order to redirect e-mail to your mail host, you’ll need to request MX records. These records can be set in your WordPress.com dashboard so that e-mail is rerouted through the correct host.

    If you can provide me these records, I can help you set these for you.

    #1134493

    elenakoala
    Member

    Thanks. Crazy Domains host my domain name and my email.
    I’ve tried inserting the MX code in there, but didn’t work. Although, it was one line only, whereas the example here on WP is 5 lines or so.

    #1134496

    kardotim
    Member

    What’s the MX record you tried? Note it might take a day or two before the records are fully propagated.

    #1134517

    elenakoala
    Member

    I don’t remember. I’ve asked them, and they replied:

    Dear Customer,

    Thank you for your email.

    That is the instruction for to update the Mx record from their side. However, it seems you cannot update the IP address.
    Could you please find out the Ip address of your website, so that we could update it for you.

    Any suggestions?

    thanks

    #1134519

    kardotim
    Member

    “That is the instruction”

    What instruction are they referring to?

    Your domain points to the WordPress.com servers. The only thing we need are their MX records to we can point e-mails that are send to your domain to crazy domain’s mail servers.

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