I need to cancel my service and get a refund

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  • #667858

    Hello I want to cancel my service because I thought wordpress.com was wordpress.org. I purchased a custom theme from themeforest and it was meant for wordpress.org My blog is rattuphotography.wordpress.com/

    The blog I need help with is rattuphotography.com.

    #668021

    timethief
    Member

    You will have to contact Staff. Here’s the link http://en.support.wordpress.com/contact/ Type “premium theme refund” into the searchbox. After you use the searchbox at the bottom of the page there will be a section that says “Have you found the answer to your question?” You can choose either “Yes I found the answer to my question.” or “No I didn’t find the answer to my question and I would like to contact support for help.” The no option will reveal the contact form.

    #668022

    thanks, I thought they had a customer support number, but this will do then

    #668035

    timethief
    Member

    You’re welcome.

    #668083

    3kidz4me
    Member

    Hi, I need to cancel and get a refund. thank you, I was on the wrong site

    #668084

    justjennifer
    Moderator

    Refunds for domain registrations can be requested through the Dashboard Upgrade tab or via the contact form timethief mentions above and have to be done within 2 days of the upgrade.

    Read this first: http://en.support.wordpress.com/domain-mapping/cancel-domain/

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