I need to make changes to my website. Urgent- blocked out

domesticconcepts · Member · Oct 16, 2017 at 8:13 pm
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Hello,

I need to make changes to my website.
Can you please call me.
[redacted for your privacy]
Thank you,

Diane Sweeney
timethief · Member · Oct 16, 2017 at 8:15 pm
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There is no phone support here at WordPress.COM and you failed to post the exact URL starting with http:// of the site you are referring to.

Staff will remove your phone number so you do not get harassing calls.
timethief · Member · Oct 16, 2017 at 8:18 pm
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domesticconcepts.com is a wordpress.ORG software install on paid hosting, hosted by GoDaddy.com
Name Servers:
ns02.domaincontrol.com
ns01.domaincontrol.com

For hosting issues contact your web host. For software support read on.

You are posting to the wrong support forum. This is WordPress.COM support and that site is not on our servers.

To be clear we do not provide support for local installs of WordPress.ORG software, or for WordPress.ORG software installs on paid hosting, linked to WordPress.COM accounts with the Jetpack plugin so they display on the My Sites WordPress.COM account page.

WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

The wordpress.ORG support forum is at http://wordpress.org/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
WordPress.org support docs are at https://codex.wordpress.org/Main_Page
See also https://apps.wordpress.org/support/ for app support.
domesticconcepts · Member · Oct 16, 2017 at 8:27 pm
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So, are you saying I’m screwed? I read your explanations, but I still CAN”T GET INTO MY WEBSITE. Hello…
timethief · Member · Oct 16, 2017 at 8:32 pm
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The wordpress.ORG support forum is at http://wordpress.org/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
WordPress.org support docs are at https://codex.wordpress.org/Main_Page
See also https://apps.wordpress.org/support/ for app support.
timethief · Member · Oct 16, 2017 at 8:35 pm
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If you had someone else create your site hosted by GoDaddy.com then please contact that person.
supernovia · Staff · Oct 16, 2017 at 10:11 pm
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Hi Diane, I removed your phone number so folks can’t exploit it here.

Also, even though you are not in the correct forums, I can tell you you’re not out of luck.

Since you are paying GoDaddy for your hosting (not us), you’ll want to work with them to gain access to your hosting account. Then one of these tips should help:
http://codex.wordpress.org/Resetting_Your_Password

Do be sure you have backups and that you’re being careful. You are using a free DIY copy of free software, not our services, so you are on your own for managing it and making sure you don’t accidentally break it. Just use backups and caution, and if you need more help bear in mind that the community forums timethief mentioned are quite helpful. They’re just different from the ones here, which are meant for sites hosted at WordPress.com.

If you want to move your site to our services once this issue is resolved, let us know & we’ll help you get that started.

WordPress.com vs. WordPress.org
samuelgudmundsson · Member · Oct 16, 2017 at 11:31 pm
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Hi, can you please tell me how to remove the “Blogroll” from my sidebar?
I am using “Categories” (“Flokkar”) and want to remove the section below -i.e. “Blogroll”.
My site is http://www.hreinlaetislausnir.wordpress.com
Thanks
staff-fred · Staff · Oct 17, 2017 at 2:11 am
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Hi @samuelgudmundsson,

You can remove the “Blogroll” section by removing the Links widget (https://en.support.wordpress.com/widgets/links-widget/) from your Sidebar/Widget Area.

Here’s how to do it.
- Go to Appearance > Widgets
- Look for the Links widget
- Click the “Delete” link (see http://take.ms/kWFxS)
- Check your site and the Blogroll should be removed by now
If you need further assistance, please open your own thread.

Also, if you have any questions to ask and not related in any way to an existing topic, you should always start your own new thread.
supernovia · Staff · Oct 17, 2017 at 6:58 pm
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Thanks folks, since this thread is veering off the original topic, I’ll go ahead and close it up. Please do post a new thread if you need anything, or get in touch with WordPress.com support at http://wordpress.com/help/contact .

Cheers!

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