I need to renew but it wont let me

  • Author
    Posts
  • #3101915

    daytondd
    Member

    I need to renew but it wont let me

    #3101926

    akumarjain
    Staff

    Your domain expired on 2018-02-12. I am adding modlook tag to this thread for the attention of support staff. Please wait while someone from support team gets back to you on this.

    #3101935

    timethief
    Member

    Allowing a domain to expire
    When you allow your domain expire, it then goes through a process that can take several months to complete described at https://en.support.wordpress.com/domains/domain-expiration/. Please read that support doc.

    If you are in the grace period you will not have to agree to pay a redemption fee set by the domain name registrar that wordpress.COM staff cannot waive.

    Otherwise, if you want Staff to try to recover the domain for you then you will have to agree to pay the redemption fee.

    If you’re logged into the account that is associated with your expired domain, they will look up its status and get in touch with details.

    If you are not logged in under the correct username account then clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies prior to logging into the associated account, and provide the domain URL here.

    #3101944

    supernovia
    Staff

    Your domain is no longer in redemption status. The good news is it’s pending delete, so you may have a chance at re-registering it in the next few days. The bad news is that others could register it, too, so you’ll want to stay on top of this and keep trying to register it over the next several days. Good luck!

    #3101946

    supernovia
    Staff

    Also I’ve removed the domain from the thread just to make sure some opportunity seeker doesn’t buy it out from under you. Best wishes :)

The topic ‘I need to renew but it wont let me’ is closed to new replies.