I never received my full refund

  • Author
    Posts
  • #3194522

    I was supposed to receive a refund in July for over $200. I was told I would receive it and never did. Now my accounting is messed up and need a solution asap

    #3194747

    fstat
    Staff

    Hi there,

    I can see we issued the two refunds (one for the Busines plan and one for the Personal plan) on August 27. You can see a receipt for those refund here:

    https://wordpress.com/me/purchases/billing/

    It may take longer for those refunds to appear in your bank statement if you are with a non-US bank. You can follow up with your bank directly on this by providing them the transaction ID that appears in the refund receipts as a reference.

The topic ‘I never received my full refund’ is closed to new replies.