I paid for registration and the site said my blog doesn't exist

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  • #1148311

    I signed up paid with visa and the sites claims my blog name doesn’t exist. Can someone from the support team help me and also answer my question for my own curiosity refund policies. Looking forward to hearing you

    The blog I need help with is maralyns101060.wordpress.com.

    #1148374

    auxclass
    Member

    What is the domain name you tried to register?

    What do you see at: Dashboard >> Store >> My Upgrades >> you should see all the active upgrades

    Refund, 30 days on most things, except renewals – domain name registration is a 48 hour window to fix spelling errors etc (cancel)

    I will also flag this for the staff to review you account

    #1148424

    richardmtl
    Staff

    Hi there,

    I don’t see any transactions on record for your account. I will contact you by email.

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