I transferred to wordpress.org from .com -no followers came with me
Only answer I see is to contact WP.com to have them transfer email subscribers and followers.
Cannot find where to contact them
I would like a direct answer
It has not been a seamless transfer at all as I’ve been on the phone with bluehost several times who knew some of wordpress well enough to guide me but this time they said I need to speak with wordpress.com directly.
What are my odds of getting a decent answer?
The blog I need help with is arlenemoshe.com.
None, unless you know how to tag this thread for staff attention. Which I just did.
Whoever told you it would be seamless lied to you.
@Raincoaster-thank you. The adverts themself say it will be ‘seamless’-pathetic.
Bluehost was a huge help though until this issue.
Someone else suggested I ‘contact’ support at wordpress.com and have them transfer my subscribers and followers.
As you can see that is not the easiest thing to do-wouldn’t know how to tag thread for staff attention as you mention.
For now, I went into wordpress.com, copied my list of subscribers which I could find on the dashboard and emailed them from my new site server with a shameless plea to resubscribe.
In terms of fellow blog followers, I had to contact them via their blog and let them know.
It’s a big turnoff, I have to say-making wordpress.com so robust and then having to have a plug in for every detail in .org
Staff can can move your email subscribers only. Followers using the WordPress.com Reader cannot be transferred.
What’s required is:
installation and activation of the JetPack plugin;
posting both URLs ie. the underlying .wordpress.com URL and the domain URL into this forum thread;
tagging the thread with modlook in the sidebar; (already done!)
subscribing to the thread so you are notified when Staff make the transfer.
Note: Followers using the WordPpress.com Reader cannot be transferred because WordPress.ORG does not have a Reader to transfer them to. Unlike WordPress.com blogs, WordPress.org installs are stand alone islands that are not part of a community with shared features.
1. Thank you.
2. I have installed the Jetpack plug in already
3. When you say the underlying .wordpress.com URL and the domain URL -do you mean for my wordpress.org or .com account???
4. by underlying I’m assuming you mean : http://www.arlenemoshe.com
Sorry, a bit of a newbie with this!!!
The underlying .wordpress.com URL means the original wordpress.com blog URL that you are mapping from to your domain
I started blogging in wordpress.com and bought the domain name : arlenemoshe.com through wordpress.com
Then I just pointed it toward my new host’s name server-
so I am not sure what this would look like?
I would like the support at wordpress.com to transfer my email subscribers as I purchased a domain name from them but then moved to wordpress.org
My wordpress.com URL was arlenemoshe.wordpress.com
arlenemoshe.com is the domain where I need my subscribers transferred to.
Is this information sufficient???
When can I expect an actual support response or transfer???
Yes and thank you.
The e-mail subscribers have been moved as requested.
Thank you. Should they all start receiving post updates now?
When I view the dashboard stats in the blog subscriber total numbers displays only the number of people that resubscribed as per my request. However, when I click on it, I see you transferred everyone.
Can you please try clearing out your cache?
Your e-mail subscribers will receive post updates when you publish new posts.
I will give it a try. Thank you.
I can’t say for sure if people resubscribed, but they will receive notifications accordingly. Feel free to contact us if you have any other questions.
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