en WordPress.com Forums › Support I want refund of custom design Author Posts May 10, 2013 at 2:36 am #1263204 rafaelguimaroMember I want refund of custom design The blog I need help with is rafaelguimaro.com. May 10, 2013 at 2:40 am #1263349 thesacredpathStaff In your dashboard, go to Store > my upgrades and you can initiate the refund from there if it has been less than 30 days since it was purchased. May 10, 2013 at 2:51 am #1263355 rafaelguimaroMember the problem is that it was done charging automatically, so it’s been more than 30 days, I did not know what had been done the payment, can not cancel after 30 days? May 10, 2013 at 3:10 am #1263361 thesacredpathStaff I’ll tag this for staff attention since I don’t know on this case. May 10, 2013 at 3:14 am #1263362 rafaelguimaroMember Thank you! May 10, 2013 at 11:43 pm #1263461 macmanxStaff The Custom Design upgrade had auto-renew enabled and was renewed on March 11. Due to the amount of time that has passed, we are unable to generate a refund for this transaction. Author Posts The topic ‘I want refund of custom design’ is closed to new replies.