I want to cancel my domain

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  • #1795745

    I can’t find a way to cancel my domain or to contact support to cancel my domain. It is set to renew and I do not wish to renew it.

    thecookiecart

    The blog I need help with is thecookiecart.wordpress.com.

    #1795823

    timethief
    Member

    Provided you are logged in under the same username account that purchased the upgrades, you ought to be able to request a refund from your dashboard > Store > My Upgrades
    That is where your upgrades are found.
    Dashboard > Store > Billing History is where your billing history is found

    WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
    http://en.support.wordpress.com/upgrades/#refunds
    Note: It takes from 1 – 2 weeks for the refund to be received.

    I’ll tag this thread for a Staff follow-up. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

    #1795825

    Thank you. I have seen this reply you have give other people. I’m sorry but it does not address my issue. I have a recurring payment I want to stop immediately and there is no way available to do this in the My Upgrades or Billing History areas. It says to call but does not provide a phone number.

    #1795827

    kardotim
    Member

    You’ll need to be logged in as ‘chinalilycottage’ and reply back in this thread in order to verify the ownersihp of your domain.

    Note that if you cancel the domain it means you give up its ownership. It can take up to several weeks for our domain registrar to release the domain, and we can’t guarantee that your domain will be available to you again once canceled.

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