I want to cancel my refund for a domain.

  • Author
    Posts
  • #1032905

    jjeisen2
    Member

    I asked for a refund for my purchase of gettingafterthedream.com. I want to cancel that request and keep that domain. Thanks.
    Blog url: http://gettingafterthedream.wordpress.com/

    The blog I need help with is gettingafterthedream.com.

    #1033029

    macmanx
    Staff

    I have canceled your cancellation request as requested.

    Please let us know if you need any further assistance!

    #1033142

    jjeisen2
    Member

    I just received an email that you cancelled my domain gettinafterthedream.com. However, you actually cancelled my domain gettingafterthedream.com. I would like to cancel gettinafterthedream.com and not gettingafterthedream.com.

    I want the website with the G at the end of gettin.

    What should I do?

    #1033143

    jenia
    Member

    Hi there, sorry about the confusion. I’m following up with our registrar to restore “gettingafterthedream.com” (with “g”). Thanks for your patience while I’m waiting for the update from them; please don’t request any further cancellations via your Dashboard in the meantime until you hear back from our team.

    #1033144

    jjeisen2
    Member

    Thank you so much for the quick responses.

    #1033146

    kathrynwp
    Staff

    Hi there, the domain gettingafterthedream.com has been restored to your site, and is now mapped to gettingafterthedream.wordpress.com and set as the primary domain.

    Your site is visible here:

    http://gettingafterthedream.com/

    The domain gettinafterthedream.com has been cancelled. The refund was already issued on October 5 but can take up to a week to be reflected on your statement.

    Just let us know if you need anything else and sorry for the mix-up.

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