I want to cancel my subscription, how do I do this?

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  • #1100345

    jwroe1
    Member

    I was just charged for an upgrade/renewal that I didn’t want. I would like to stop all payments and delete my information and account. How do I do this.
    Thanks, Jessica

    The blog I need help with is jwroe1.wordpress.com.

    #1100447

    timethief
    Member

    You can disable auto-renew here > Dashboard > Store > My Upgrades > Disable auto-renew

    WordPress.com provides a 30-day refund on all of our upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.

    Provided you are logged in under the same username account that purchased the upgrades, you can request a refund yourself directly from the Store section of your Dashboard
    http://en.support.wordpress.com/upgrades/#refunds
    If applicable see also http://en.support.wordpress.com/bundles/#canceling-a-bundle

    #1100449

    jwroe1
    Member

    it just says i have no current upgrades, i dont see diable auto renew anywhere….

    #1100453

    timethief
    Member

    What do you see here?
    Store > Billing History

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