I want to contact customer service about a question

  • Author
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  • #1220972

    Thanks:
    It looks like I will need to call that business tomorrow.
    What is a name server setting?

    #1220977

    auxclass
    Member
    #1220980

    Thanks.
    I will need to do this tomorrow when they are open :)

    #1221040

    kardotim
    Member

    You can have more than one domain name mapped to a single blog – but only one name can be Primary (displayed in the visitors browser) – the second name looks like a sub-domain – should be OK but we might want to ask the staff if both a domain name AND a sub-domain can be mapped to the same blog

    Yes that’s possible :)

    Feel free to contact us if you have any other questions.

    #1221075

    auxclass
    Member

    Thanks @kardotim

    I was concerned becasues the mapping uses C Name or something like that for the sub-domain – – but then since the C name would be attached to the sub-domain I guess that makes sense –

    Now we just need to have the OP get the name servers changed at the registrar and they are good to go

    #1221077

    cleasamson
    Member

    I just started a blog and I chose the 99$ option but actually I just needed a domain for 18$. I tried to cancel my bundle but i don’t get any email when they say they are gonna send one so i can officially delete my 99$ thing… How long does it take? I just want a refund and I don’t want to go pass the deadline for that (I did my blog today, btw) so what can I do?

    #1221084

    kardotim
    Member

    @cleasamson I’ve just canceled and refunded the bundle for you. To register a domain, go to Store > Domains on your blog’s dashboard and follow the steps there.

    Please take a look at the following guide before going through the process.

    Let us know if you need any help.

    #1221096

    Hi:
    I am ready to have my domain name from a different company sent to my word press blogg.
    I paid the $13.00 last night for the mapping to wordpress.
    I called my name server and I am told you have some information to give me for them to make the change.
    Thanks, Tarin

    #1221100

    auxclass
    Member

    The info you and your registrar is in the link I have left you twice above – please read the whole link

    #1221104

    Oops!!
    So sorry.
    I forgot to add my brain when I woke up today :)

    #1221110

    craftybrains
    Member

    Hi, we haven’t been using our blog lately and just noticed that our domain http://www.craftybrains.com expired 26 days ago. I want to renew it,
    howehowever it’s charging me a late fee of $80 to renew an $18 site. So I would have to pay $98 to keep it running. I noticed that for $99 we would get a full upgrade without paying the late fee? I was wondering if there’s a way of avoiding the late fee or would i better off paying for an upgrade that we don’t need?

    #1221111

    auxclass
    Member

    @crafty – please start a new thread with a nice title and not hijack an existing thread on a different subject – that way your question will not get lost – thanks

    https://en.forums.wordpress.com/?new=1

    #1221113

    auxclass
    Member

    @godsfoodheals – looks like everything is set correctly and you have the correct name servers – now all you need to do is wait for the changes to reach the far corners of the internet and you are good to go

    Congratulations!

    You be welcome & good luck

    #1221119

    Thank you so very much for all your help.
    I am not used to this kind of getting questions answered so I had no idea I was actually starting a feed.
    I would have worded it completly different. :)
    Thanks again!!

    #1221120

    Thank you so very much for all your help.
    I am not used to this kind of getting questions answered so I had no idea I was actually starting a feed.
    I would have worded it completly different. :)
    Thanks again!!

    #1221121

    After you make the domain mapping purchase and do the set up it can take between 24 – 72 hours for domain name propagation to take place throughout the internet. You can view the DNS changes here > http://www.whatsmydns.net/

    #1221122

    Cool

    #1221123

    You’re welcome.

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