I want to pay my domain registration … how?

  • Author
    Posts
  • #1093717

    docinbc
    Member

    I want to pay my domain registration.

    The blog I need help with is kitimatunitedchurch.ca.

    #1093866

    > Store > Domains

    #1093867

    You must go to the registrar that you purchased you domain name from to renew that purchase every year.

    To renews the domain mapping upgrade your purchase from WordPress.com every year you go to > Store > My Upgrades.

    #1093868

    docinbc
    Member

    Nope! The person who originally purchased the site (a non-profit site) is no longer available. I just want to contact WP to arrange for the ownership to be moved … can’t find any way to contact them.

    #1093871

    docinbc
    Member

    Ergo, when I open My Upgrades there is no provision to pay.

    #1093872

    WordPress.com does not accept incoming domain name transfers.
    http://en.support.wordpress.com/domains/#transferring-a-domain-to-wordpress-com

    All upgrades can only be renewed by the same username accounts that purchased them. You must contact that person and they must post here to notify Staff that they wish to make the transfer of the domain mapping upgrade to another username account.

    #1093873

    docinbc
    Member

    The person, unfortunately, is died of pancreatic cancer 6 months ago …

    #1093875

    I tagged this thread for Staff. If you subscribe to the thread you will be notified when they respond.

    #1093876

    docinbc
    Member

    Sorry for the grammar, but I have been building cms systems for some time now (several years), and find this a bit frustrating. I have never before worked through a provider like WordPress, and I have to say I’m not very impressed.

    #1093878

    I’m a Volunteer and this is a peer support forum. Kindly subscribe to the thread you will be notified when Staff respond.

    #1093881

    docinbc
    Member

    Thanks bunches, pal, I am impressed by you, it’s the inability to actually make contact with WordPress that is frustrating.

    #1093882

    docinbc
    Member

    … and not that impressive. Of course, I’m a Joomla type and have inherited this site. It is a chance to expand my horizons, I guess.

    #1093936

    kathrynwp
    Staff

    Hi there – I will send you an email to sort this out privately.

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