I was charged incorrectly to my credit card

  • Author
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  • #1077977

    Credit card charged incorrectly … I need to get this fixed ASAP

    The blog I need help with is healthywithashley.com.

    #1078108

    Please provide specifics as I have flagged this thread for Staff assistance.

    #1078125

    kathrynwp
    Staff

    Please let me know the amount that was charged, and what the upgrade was so I can investigate. Thanks.

    #1078201

    I was charged $26 and $99 twice . My website healthywithashley.com was about to expire so I wanted to upgrade, but in the $26 it was the domain and then the $99 was supposed to include the domain, so I’m not sure why i was charged $26 AND $99 it should just be a one time charge of $99 for everything…

    #1078202

    timethief
    Member

    I have flagged this thread for Staff assistance.

    #1078203

    kathrynwp
    Staff

    I’m looking into what happened here and will keep you posted. Thanks for your patience.

    #1078204

    kathrynwp
    Staff

    I’ve refunded the $26. It can take 1-2 weeks for the refund to be reflected on your account. Sorry for the inconvenience.

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