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I would like to remove all content from my hosted WordPress blog

  1. My company plans to relaunch our blog at trustedinsight.wordpress.com, and to do so, we would like to have all the content deleted. We have an archive of the original content, if necessary for us to re-add it.

    The blog I need help with is blog.thetrustedinsight.com.

  2. Have any "happiness engineers" seen this yet?

  3. I'm just going to keep posting in here until I get some sort of acknowledgement. This is a paid wordpress.com account. I think that should count for something in terms of support.

  4. Posting again, as I see a similar request has gotten staff attention.

  5. "Happiness Engineers" are as rare on the ground as hen's teeth, it seems.

  6. It's been 24 hours, and I still have not received any response from WordPress's engineers. I just need to have the content deleted from trustedinsight.wordpress.com / blog.thetrustedinsight.com

    This is a paid account, and the sheer lack of response for a simple support request is mind boggling. I'm not a fan of being rude, but the fact that another request for the same thing was responded to in two hours, and this was not is infuriating.

  7. Hi there,

    To confirm, you would like to have the blog trustedinsight.wordpress.com emptied of all content, including all posts, pages, media and comments? This process cannot be reversed so I must have your explicit permission to do so before proceeding.

    As far as why your request didn't get answered as quickly, we rely on our excellent volunteers to help prioritize our responses, as there are far more forums posts to review than the Happiness Engineers can cover on our own. Your post apparently escaped their oversight and was therefore missed until now.

  8. Yes, we just need the content remove. We're starting the blog over.

  9. Hi there,

    I have made the request to empty the blog. It may take a little time to complete the process, but it should be done shortly.

  10. That's fine. I'm just glad to finally be acknowledged.

  11. Hi again,

    Your blog has been emptied. You still have your widgets, but you can delete those quickly if you wish to do so.

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