I would like to remove all content from my hosted WordPress blog

  • Author
    Posts
  • #1380825

    sanspoint
    Member

    My company plans to relaunch our blog at trustedinsight.wordpress.com, and to do so, we would like to have all the content deleted. We have an archive of the original content, if necessary for us to re-add it.

    The blog I need help with is blog.thetrustedinsight.com.

    #1380914

    sanspoint
    Member

    Have any “happiness engineers” seen this yet?

    #1380916

    sanspoint
    Member

    I’m just going to keep posting in here until I get some sort of acknowledgement. This is a paid wordpress.com account. I think that should count for something in terms of support.

    #1380918

    sanspoint
    Member

    Posting again, as I see a similar request has gotten staff attention.

    #1380950

    sanspoint
    Member

    “Happiness Engineers” are as rare on the ground as hen’s teeth, it seems.

    #1380980

    sanspoint
    Member

    It’s been 24 hours, and I still have not received any response from WordPress’s engineers. I just need to have the content deleted from trustedinsight.wordpress.com / blog.thetrustedinsight.com

    This is a paid account, and the sheer lack of response for a simple support request is mind boggling. I’m not a fan of being rude, but the fact that another request for the same thing was responded to in two hours, and this was not is infuriating.

    #1380987

    jackiedana
    Member

    Hi there,

    To confirm, you would like to have the blog trustedinsight.wordpress.com emptied of all content, including all posts, pages, media and comments? This process cannot be reversed so I must have your explicit permission to do so before proceeding.

    As far as why your request didn’t get answered as quickly, we rely on our excellent volunteers to help prioritize our responses, as there are far more forums posts to review than the Happiness Engineers can cover on our own. Your post apparently escaped their oversight and was therefore missed until now.

    #1380989

    sanspoint
    Member

    Yes, we just need the content remove. We’re starting the blog over.

    #1380990

    jackiedana
    Member

    Hi there,

    I have made the request to empty the blog. It may take a little time to complete the process, but it should be done shortly.

    #1380991

    sanspoint
    Member

    That’s fine. I’m just glad to finally be acknowledged.

    #1380992

    jackiedana
    Member

    Hi again,

    Your blog has been emptied. You still have your widgets, but you can delete those quickly if you wish to do so.

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